CompTIA Healthcare IT Technician Credential Aims to Ease Transition to Electronic Health Records Systems, Expand Use of Technology

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Healthcare IT and Technology News November 28, 2011. As healthcare providers expand their use of information technology (IT) solutions for patient care and medical practice administration, CompTIA, the non-profit trade association for the IT industry, has introduced a new credential for IT workers serving the healthcare market. The CompTIA Healthcare IT Technician specialty certification is a vendor- and technology-neutral credential that covers the knowledge required to implement, deploy and support healthcare IT systems, including electronic medical record and electronic health record (EMR/EHR) systems.

CompTIA also announced today that the first CompTIA Authorized Quality Curriculum approved courseware for the Healthcare IT Technician specialty certification is now available from Element K. The instructor-led training from Element K focuses on essential healthcare IT concepts and terminology, as well as how to deploy and support EMR/EHR systems. Technology is viewed as an important component of a medical practice by nine out of ten doctors, dentists and healthcare administrators surveyed for CompTIA's Third Annual Healthcare IT Insights and Opportunities study, published earlier this month. Three-fourths of healthcare providers expect to increase their technology spending in the next 12 months compared to last year.

"Technology is clearly changing the way healthcare is delivered," said Terry Erdle, executive vice president, skills certification, CompTIA. "That means the skill sets of IT professionals working in healthcare must change as well. "The CompTIA Healthcare IT Technician specialty certification addresses both technical proficiency and knowledge of healthcare terminology and regulatory requirements," Erdle continued. "Individuals who earn this credential will be well positioned to install, administer service and support healthcare IT systems in a broad range of clinical settings."

The CompTIA Healthcare IT Technician specialty certification closely maps to two job roles for skilled health IT specialists identified by the Office of the National Coordinator for Health IT as being critical in helping healthcare providers transition to EMR/EHR systems. These job roles are implementation support specialist and technical and software support staff. The credential is also highly relevant for managed IT service providers that deliver technology services and consultation to medical facilities, offices and practices; and to healthcare professionals involved in healthcare IT liaison roles Potential candidates should possess a basic understanding of a medical practice workflow while adhering to code of conduct policies and security best practices. The exam is intended for IT professionals who are CompTIA A+ certified or have 500 hours of hands-on IT technical experience in the lab or field, plus the knowledge and skills necessary to deploy and support healthcare IT systems in clinical settings. The specialty certification can also be used to validate the technical skills of healthcare professionals with adequate training or experience in the basics of IT hardware installation and maintenance.

Areas of healthcare IT covered in the exam include regulatory requirements; organizational behavior; IT operations medical business operations; and security. Complete exam objectives are on the CompTIA certification web site. Exam vouchers are available in North America through the CompTIA Marketplace or directly through Pearson VUE and Prometric. In addition to professional credentials and comprehensive market research, CompTIA offers the IT industry a broad selection of other resources related to the healthcare IT market, including: The CompTIA Healthcare IT Community, a group of industry leaders who work collectively to create standards, best practices and educational resources for IT businesses engaged in serving healthcare customers. CompTIA IT Channel Training, a full portfolio of live workshops, on-demand webinars, printed and downloadable training guides and other resources for IT companies active in or contemplating entering the healthcare market.  A whitepaper that calls for greater IT industry involvement in the implementation of new healthcare IT solutions.

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