Healthcare IT and Technology News: Veterans Affairs Department Selects Magpie Healthcare CareConnect Responder Automation Software

Healthcare IT and Technology News November 15, 2011. New platform Gives Hospitals Automatic Connection to On-call Responders and Fast Activation to Patient Care Teams.

Magpie Healthcare, a Colorado-based provider of clinical communications solutions for hospitals, today announced that the U.S. Department of Veterans Affairs (VA) has selected Magpie Healthcare’s CareConnect™ software to automatically connect clinicians and responders and the management of on-call schedules.

The VA has awarded funds to Magpie Healthcare and 5 other organizations for innovative projects primarily to improve information technology in healthcare. The VA’s Innovation Initiative (VAi2) competition is the department’s leading open government effort.

“Continuously evaluating new solutions drives VA’s transformation and helps us deliver better care with responsible cost containment,” said Secretary of Veterans Affairs Eric K. Shinseki. “These innovative projects will support Veterans and increase the use of new technology to deliver health care services Veterans have earned.”

The award made to Magpie Healthcare, gives clinicians at the Portland VA Medical Center a quick, easy, secure way to connect to on-call clinical staff automatically and to activate patient care teams faster. CareConnect runs on existing Cisco systems and seamlessly connects to traditional phones, IP phones and pagers. The pilot will assess the impact of new technology on efficiency and collaboration in VA hospitals.

“We are proud to be selected by the VA,” said J. Bruce Donaldson, CEO of Magpie Healthcare. “CareConnect brings the clinicians an easy to use and efficient way to connect the clinicians delivering patient care and the on-call responders. This eliminates time spent waiting for return calls and pages and gives the clinicians more time to provide care to their patients.”

The CareConnect application currently runs scheduling for the entire VA Medical Center while supporting over 7,000 responders and is installed on 5,400 phones. Since the installation in May 2011, the application has had 100% up-time. Pager Cascade will be implemented at the VA Medical Center in the 4th quarter this year. Portland VA Medical Center provides health care services to veterans in Oregon and Southwest Washington for the U.S. Department of Veterans Affairs.

About VAi2

The VA Innovation Initiative (VAi2) is a flagship program designed to tap the talent and expertise of individuals both inside and outside government to contribute new ideas that ultimately produce new, innovative solutions that advance VA's ability to meet the challenges of becoming a 21st-century organization.

About Magpie Healthcare

Magpie Healthcare’s CareConnect software runs on Cisco phones, enabling complete automation of voice communications with clinicians using phones and pagers. Magpie Healthcare is a premier provider of clinical communications software for hospitals and integrated healthcare networks. By connecting clinicians faster and more efficiently, Magpie Healthcare's CareConnect applications deliver a unified solution for automating voice and pager communications across clinical workflows. CareConnect software is optimized for ease-of-use, quick adoption, and tangible impacts on patient-centered care and workflow efficiencies. Magpie Healthcare is proud to be a Cisco Technology Partner and an InterSystems Application Partner.

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