UPMC Partners with Vivify Health for Mobile Population Health and Chronic Care Management

UPMC is partnering with Vivify Health as a customer of and investor in its mobile population health solutions to remotely care for patients.

Vivify Health's technology is used by the nation's largest health organizations, representing more than 500 hospitals and payers, to efficiently manage, monitor and engage patient populations of all sizes and risk levels. Founded in 2009, Vivify was the first company to offer a Cloud-based solution for mobile population health and chronic care management using any consumer mobile device.

"After an extensive evaluation of a number of companies, Vivify Health clearly stood out to us as the one best aligned to deliver patient-centered remote care across UPMC's integrated payer/provider system," said Tal Heppenstall, President of UPMC Enterprises, the commercialization arm of UPMC which led the Vivify investment.  "As we deliver care under an increasingly risk-based reimbursement model, we are excited to become a customer, development partner and investor in Vivify's scalable population health management technology. Backing this kind of innovation to solve critical healthcare problems is at the heart of our mission at UPMC Enterprises."

Uniquely positioned for true population health management

Vivify Health solutions enable insurance and provider organizations to conduct virtual care visits, communicate seamlessly with patients and members, and remotely monitor any patient population, such as those with chronic illnesses. The solutions are tailored to patients of all levels of technology expertise, from an "instant-on" health kit for consumers with limited or no technology experience, to a bring-your-own-device (BYOD) solution for those who prefer to use their own devices, such as smartphones and tablets.

"Vivify's remote monitoring and communication technology is essential to making patients true partners in their care and providing the right services when and where they need them, increasingly at home," said Andrew Watson, MD, UPMC's Medical Director of Telemedicine and Vice President of UPMC International. "As an integrated healthcare delivery and financing system, we are focused on keeping patients well and out of the hospital, and that can happen only with affordable, easy-to-use technology like Vivify's."

Such flexibility to conform to the consumer's unique needs and comfort level has contributed to outcomes that Vivify reports with other customers, such as reducing readmissions by 65 percent, improving return on investment by 144 percent and achieving patient compliance and satisfaction rates well over 95 percent.

UPMC joins growing roster of customer investors

Vivify Health's other investors include several of the nation's largest health systems and health plans, including over 700 hospitals represented by Heritage Group and Ascension Ventures, followed by LabCorp and Envision Health.

As day-to-day users, customer-investors like UPMC take an active role in the continued development of the Vivify Health platform and the company's strategic direction. To that end, Brenton Burns, Executive Vice President of UPMC Enterprises, will join the Vivify Health board of directors. Enterprises' experienced product development team in Pittsburgh will also work with Vivify to enhance its solutions and to deploy them effectively across UPMC's vast system which covers virtually every aspect of care, including not only hospitals and physician offices but rehabilitation and senior living facilities.

"We are honored to partner with UPMC, one of the nation's most prestigious health systems, to advance its mission to provide outstanding patient care and shape tomorrow's healthcare with innovative population health technology," said Eric Rock, Vivify Health CEO. "We look forward to helping UPMC achieve unprecedented outcomes for its patients as part of its commitment to patient-centered, affordable care."

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