Redox Extends Capabilities of Salesforce Health Cloud with Patient Data from Electronic Medical Records

Redox has announced it is extending the capabilities of Salesforce Health Cloud with its EMR integration engine.

Redox provides a modern API solution for clinical integration with electronic medical record (EMR) systems. The addition of Redox to the Health Cloud product provides streamlined sharing of clinical data and a comprehensive view of patient conditions and clinical events. Health Cloud is generally available for purchase today, giving healthcare providers new ways to make smarter care decisions, engage with patients across their caregiver networks and manage patient data. Redox joins Salesforce as a Health Cloud launch partner at the Healthcare Information and Management Systems Society (HIMSS16) Conference in Las Vegas.

“We are devoted to accelerating the adoption of great technology in healthcare. We believe Salesforce Health Cloud represents a great step for the industry and look forward to helping the solution positively impact the maximum number of lives,” said Niko Skievaski, Co-founder & President, Redox. “Health Cloud brings together data from many sources and presents a comprehensive view of the patient. Accessing data from the electronic medical record real-time through a modern infrastructure is an integral piece of this puzzle and we are proud to partner with Salesforce to deliver robust EMR integrations.”

“We live in the age of the customer, and patients now expect personalized and engaging experiences with their healthcare providers,” said Joshua Newman, MD, Chief Medical Officer, GM, Salesforce Healthcare and Life Sciences. “Health Cloud is all about building stronger patient relationships, and Redox is a valuable part of our journey towards creating a modern healthcare platform for patients, doctors, and everyone else involved in care.”

Redox Key Features

Redox integrates with electronic medical records and standardizes disparate data formats to consistent JSON data models. Partners establish connectivity with Redox once and are then able to send and receive data with any health system or digital health application through a modern web service API. Redox provides robust maintenance and support of connections ensuring data flows appropriately and allows organizations to focus on core functions.

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Emanate Wireless Launches PowerPath Temp, Revolutionizes Healthcare Refrigeration Monitoring

Emanate Wireless Chief Executive Officer Neil Diener announced today the launch of the company's newest solution, PowerPath Temp, a healthcare refrigeration-monitoring device Diener says will be "a game-changer in the healthcare industry."

"Today's devices monitor the temperature of refrigerators and let healthcare industry employees know when temperatures fall out of spec," Diener explained. "Our newest device, PowerPath Temp, monitors AC power in addition to temperature parameters. That means it's capable of notifying healthcare workers before there's a problem."

For the healthcare industry, this new product represents an opportunity to preserve often-expensive or even irreplaceable products like pharmaceuticals, vaccines, or human organs and tissues requiring a constant temperature for storage.

By monitoring the AC power current, PowerPath Temp from Emanate Wireless can detect laboring compressors and notify maintenance personnel before refrigeration fails. Notification is accomplished via a browser-based dashboard or mobile application. In this manner, the devices from Emanate Wireless are capable of saving thousands of dollars — or of saving lives.

"Imagine having to explain to an organ or tissue recipient that a donated product has spoiled," said Diener. "Now imagine never having to. That's the difference this new product will make for some people. We couldn't be more proud to bring it to market, and I couldn't be more proud of our engineering team for creating it."

PowerPath is easily installed without any particular, mechanical expertise. It mounts on the side of a healthcare or pharmaceutical refrigerator or freezer and gets plugged-in between the refrigerator or freezer's plug and an AC outlet. Its temperature probe gets inserted from the back of the refrigerator or freezer's plug or behind the door seal.

In addition to temperature and AC power status, PowerPath Temp can monitor other conditions, such as whether a door has been left ajar — another condition that can lead to ruin for healthcare providers. The device includes a rechargeable, lifetime battery and Wi-Fi technology. It also features low-energy Bluetooth technology to communicate to the PowerPath mobile application.

An Ohio company, Emanate Wireless invents, engineers and manufactures real-time location and asset monitoring solutions for the healthcare industry.

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TriZetto’s New QNXT Configuration Solution Enables Healthcare Payers To Rapidly Change, Launch Products For Success In Post-Reform Market

TriZetto announced the general availability of an integrated technology solution and advisory service that automates and accelerates ongoing configuration and migration tasks for healthcare payer customers of the company’s QNXT TM core administration system. Some 70 health plans use TriZetto’s QNXT system to administer the benefits of approximately 20 million Americans.

The new QNXT Configuration Solution enhances the ability to configure the QNXT platform for new lines of business, new plan designs, and federal and state mandates. Over the past few months, TriZetto has worked with the Hawaii Medical Service Association (HMSA) to jointly develop the QNXT Configuration Solution.

An independent licensee of the BlueCross and BlueShield Association, HMSA covers more than half of Hawaii’s population and is a longstanding QNXT customer.

“We anticipate TriZetto’s QNXT Configuration Solution will automate workflow and simplify configuration build processes that are manual today. With this solution, we will greatly reduce keying in configuration data as well as the data-entry errors that can happen as a result,” said HMSA senior manager Marsha Magnussen.

“Certainly, health plans choose TriZetto’s QNXT system because it’s a single-system solution that streamlines enrollment, premium billing, claims processing, customer service and other administrative functions,” said Tom Kearns, senior vice president of consulting services at TriZetto. “But they also choose this platform because it offers flexibility and scales to address changing business requirements. The QNXT Configuration Solution helps ensure that our customers can scale fast, frequently and with fewer manual touches.”

With the Affordable Care Act (ACA), HMSA had to modify hundreds of plans to meet federal requirements for preventive screenings and other medical services. The payer also had to stand up more than 30 ACA-compliant gold, silver and bronze plan options for Hawaii’s state benefits Exchange. TriZetto’s new configuration solution should enable HMSA and other healthcare payers to modify current benefit plans and launch new plan designs in hours instead of days, and days instead of weeks.

“We expect TriZetto’s QNXT Configuration Solution to improve our speed-to-market and flexibility, and we need both to efficiently respond to healthcare reform,” said Linda Katagiri, senior vice president for Member Services at HMSA. “The number of reform mandates – today and for the foreseeable future – makes TriZetto’s solution indispensable for HMSA. With the QNXT Configuration Solution, we will be able to deploy full solutions to test environments and test more thoroughly using Claims Test Pro. We can then move those tested solutions to production, ensuring quality, which ultimately leads to happy customers.” 

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Cognizant to Acquire TriZetto - Creating A Fully-Integrated Healthcare Technology And Operations Leader

Cognizant (NASDAQ: CTSH), a global leader in information technology, consulting and business process services, today announced that it has entered into a definitive agreement to acquire TriZetto Corporation for $2.7 billion in cash, subject to customary adjustments. Based in Englewood, CO, privately-held TriZetto is a leading provider of healthcare IT software and solutions.

"Healthcare is undergoing structural shifts due to reform, cost pressure and shifting responsibilities between payers and providers. This creates a significant growth opportunity, which TriZetto will help us capture," said Francisco D'Souza, CEO of Cognizant. "We are excited that the integrated portfolio of capabilities across technology and operations will uniquely position us to help clients drive higher levels of operational efficiency, while re-imagining care for the future. We look forward to welcoming the TriZetto team into the Cognizant family and creating a truly differentiated and sustainable foundation for healthcare."

Cognizant expects this acquisition to accelerate significantly its market position and strategy of delivering innovative healthcare software and solutions to a wide range of healthcare clients. TriZetto and its 3,700 employees will be a part of Cognizant's existing healthcare business, which currently serves more than 200 clients, including 16 of the top 20 U.S. health plans and four of the top five pharmacy benefit management companies. Healthcare currently represents approximately 26 percent of Cognizant's revenue.

"TriZetto solutions enable the healthcare interactions of millions of people in the U.S. every day," said Jude Dieterman, President and COO of TriZetto. "Our agreement with Cognizant advances our vision of simplifying healthcare for everyone. We believe the combination of Cognizant and TriZetto's talented employees and innovative technology and operations will have a meaningful impact on the way health is managed and care is delivered."

"Cognizant and TriZetto have had a long-term relationship, having jointly served a number of healthcare clients to date," said Gordon Coburn, President of Cognizant. "This acquisition is a natural fit for us. It represents a great opportunity to integrate services across our three horizons—traditional IT services; high-growth businesses such as management consulting, business process services and IT infrastructure services; and emerging delivery models—and provide even greater value to our clients."

"The transaction is expected to be immediately accretive to Cognizant's non-GAAP EPS, excluding one-time transaction costs and adjustments," said Karen McLoughlin, CFO of Cognizant. "That earnings benefit is expected to increase over time as we realize significant revenue synergy potential from the combination of these businesses."

Cognizant intends to finance the transaction through a combination of cash on hand and debt, and has secured $1 billion of committed financing in support of the transaction. The transaction is expected to close in the fourth quarter of 2014. The purchase agreement provides for customary closing conditions and purchase price adjustments including, without limitation, adjustments for items such as cash, indebtedness and working capital.

Cognizant was advised by Credit Suisse, UBS Securities LLC and Centerview Partners. Legal counsel to Cognizant was provided by Latham & Watkins LLP and Nishith Desai Associates. TriZetto was advised by JP Morgan Securities LLC and Goldman, Sachs & Co. Legal counsel to TriZetto was provided by Kirkland & Ellis LLP.

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BayCare Health System Recognized for Achievement in Electronic Medical Record Adoption by Leading Global Organization

BayCare Health System's progress in adopting an electronic medical records (EMR) system was recognized by the Healthcare Information and Management Systems Society (HIMSS), a global organization known for thought leadership on improving health care through information technology (IT).

Electronic medical record systems can improve patient care, increase patient safety, enhance medication safety and increase efficiency. BayCare Health System reached Stage 6 of 7 in the EMR Adoption Model developed by HIMSS Analytics, a non-profit subsidiary of HIMSS, that collects and analyzes health care data. The adoption model identifies and scores hospitals using an eight-step scale (0-7) that charts the path to a fully paperless environment. Less than 20 percent of U.S. hospitals and health systems tracked by HIMSS Analytics have reached Stage 6 as they convert to a fully automated/paperless medical records system. The ten BayCare hospitals recognized join only three others in the Tampa Bay area that have achieved this milestone.

BayCare Vice President and Chief Information Officer Timothy Thompson commented, "BayCare's IT strategy has been focused on providing a better care environment for our patients through meaningful information. This recognition by HIMSS validates our leadership position in information technology, not just in Florida but across the U.S. Our achievement enables us to offer health care providers better access to important health information. It also puts relevant information at our patients' fingertips through the MyBayCare.org portal."

Stage 6 hospitals have achieved a significant advancement in their IT capabilities that positions them to successfully address many of the current industry transformations, such as meaningful use criteria in the American Recovery and Reinvestment Act; claims attachments for the Health Insurance Portability and Accountability Act; pay for performance; and government quality reporting programs.

The BayCare facilities recognized for reaching Stage 6 are Mease Countryside, Mease Dunedin, Morton Plant, Morton Plant North Bay, St. Anthony's, St. Joseph's, St. Joseph's Children's, St. Joseph's Hospital-North, St. Joseph's Women's and South Florida Baptist.

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Nucleus Independent Living Enables Rapid Response to Care with CellTrak™

New solution platform enables apps that make data actionable.

Nucleus Independent Living a Non-Profit Health Service Provider of Community Support Services, serves the communities of Mississauga, Oakville, South Etobicoke, and 2 Supportive Housing sites in Toronto. Funded by Mississauga Local Health Integration Network and the Ontario Ministry of Health and Long Term Care, Nucleus embraces and has adopted the fundamental concepts of the Independent Living philosophy.

Nucleus was seeking a trusted partner to provide technology that would link resources and real-time alerts while delivering care. The technology needed to allow staff to link back to experts in the office to give rapid response to care issues. The strategy was that the staff in the field would link back to the office to direct them or contact resources to deliver the right care seamlessly with a simple to use mobile application that would work in and out of cellular coverage areas.

Beverley John, CEO/Executive Director, Nucleus Independent Living sat down for a post implementation interview to share her thoughts. "While technologies provide many benefits they can be disruptive in their implementation. Working with the CellTrak team we were able to get up and running with an easy to use solution for the entire Seniors Division care staff. It was important to us to leverage the current investment we have made in technologies that we use and add on new capabilities that would provide actionable data and improved workflow for our care team".

Home and community care is at the forefront of improving the access to healthcare across the care continuum and continues to be a major focus area for growth in staff and focus across healthcare. Homecare services include both medical and skilled nursing services and personal care services; including bathing, condition management, wellness, nutrition, and transportation services. Home health care can also include other services such as medical equipment and supplies, physical therapy and psychological services. The new CellTrak solution provided many benefits for Nucleus including but not limited to the following;

Fully mobilized workforce; Safety for staff; Improved quality; Late visits better managed; No shows are identified and managed immediately; Real two-way communication; Status change- new info can be shared and received in real time; Instant reporting; Increase privacy and security; Timely documentation; Locations and health conditions are kept private and secure; Data mining via portal/pulse: trends can be monitored and addressed promptly.

Nucleus was keen to use the new Alert Driven Management capabilities of CellTrak. This new feature includes the ability to set operational, clinical and systems alerts that improve quality and risk management for clients and staff. Alert driven workflow improves the agency efficiency in care delivery and preventing errors. Agency offices are sent targeted, actionable alerts via email and text to get real time insight into the performance of any visit. If an agency is dealing with underperformance issues or workforce scheduling challenges, alerts are sent to operations as to why this is happening, finance gets alerts on travel time and mileage optimization while systems receives alerts on device usage, data and security.

"Nucleus Independent Living was our initial project with Goldcare as the EMR system. With the integrated solution the new capabilities enable further enhancements in care delivery and quality that the team at Nucleus implemented very efficiently," shared Michael K. Wons, President and CEO of CellTrak Technologies, Inc.

CellTrak offers a family of mobile solutions built on the needs and input from the healthcare continuum. With solutions that start with an easy to use mobile device to empower your workforce to dynamically manage care delivery, care planning/coordination, and care team collaboration. CellTrak includes portal applications that provide real-time visibility and action for your entire care team.

Importantly, CellTrak enables any size agency a custom fit solution to allow more time spent on care and less on paperwork and redundant work. Together, CellTrak and leading Homecare providers across the globe partner to provide safety and better care for those in need.

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Agfa HealthCare Selects OnX as Canadian Managed Services Provider

OnX Enterprise Solutions, a leading enterprise data center IT solutions provider, today announced that the Company has been chosen as one of two preferred vendors in Canada to Agfa HealthCare, a leading provider of state-of-the-art diagnostic imaging and IT solutions for hospitals and other healthcare centers.

As an Agfa HealthCare preferred vendor, OnX can provide managed services, data backup, and disaster recovery solutions designed to help deploy Agfa HealthCare's imaging software to hospitals across Canada. Hospitals today are increasingly investing in software solutions to improve diagnostics and care, but often choose not to manage these solutions and data centers on their own. As a part of a joint solution, Agfa HealthCare will manage the diagnostic imaging software solutions, while OnX will supply the infrastructure in the company's managed data centers, including data backup, firewall security, OS management and end-to-end monitoring and reporting. For Canadian healthcare institutions that already have Agfa HealthCare's solution in place, OnX can provide secondary failover and disaster recovery.

"OnX has a very solid record and reputation in the healthcare industry with a dedicated healthcare team and the specific expertise we need from a managed services vendor," said Jeff Merrill, Vice President, Services, Agfa HealthCare North America. "The OnX team understands our issues including the application layer, and is committed to provide the needed support for data security, backup, and recovery, which are important in the delivery of quality care. We look forward to working with OnX's experienced Healthcare and Managed Services team to deploy our diagnostic software to healthcare organizations across Canada."

The healthcare industry is shifting to avoid large capital budgets for high availability and to improve time to deployment. OnX has a long and credible history of providing vital IT solutions to the healthcare industry, where security and high availability are major concerns. OnX's top-tier data center redundancy and SSAE16 certification offer peace of mind to healthcare organizations whose first priority is to keep their patient data secure. In 2014, Branham300 honored OnX Canada with the #5 ranking in the Top 25 ICT Professional Services, #5 ranking in Mixed-play Healthcare ICT Companies, and #17 ranking in the Top 250 Canadian ICT Companies.

"We are pleased to achieve preferred vendor status with a trusted healthcare integrated IT provider like Agfa HealthCare," said Paul Khawaja, President, OnX Canada. "Our focus and investments in providing the highest security measures and data center certification, coupled with our experienced and knowledgeable healthcare team makes us a great fit for clients in the growing healthcare industry. We especially look forward to a fruitful relationship with Agfa HealthCare and to helping them provide the best IT solutions available to their customers throughout Canada."

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Tips to Health IT Professionals for Gaining Competitive Edge in the Job Market

In honor of National Health IT Week Sept. 15-19, American Sentinel University offers tips to health IT professionals for gaining a competitive edge in the healthcare marketplace.

A recent study by HIMSS shows demand for qualified health IT professionals are at an all-time high and a candidate’s skill set is the differentiating factor when filling a position. The skill most desired is that of an IT professional that has clinical workflow and terminology experience. American Sentinel offers specialization in healthcare, giving students a competitive advantage in the clinical IT environment.

“Technology and healthcare are two ever-changing industries. When the two collide it creates dynamic and exciting challenges for health IT professionals,” says Blair Smith, Ph.D., dean of Informatics-Management- Technology programs at American Sentinel University. “Electronic Medical Record (EMR) implementation has become the focal point and while it offers tremendous capabilities, it also creates a multitude of challenges for today’s IT professionals. Those with in-demand skills will find themselves far more marketable.”

At the top of the list of challenges includes data management, application management, BYOD, patient privacy, HIPAA compliance, business intelligence and analytics and risk management. The HIMSS study found that a higher percentage of respondents said that their organizations were interested in either training current employees or hiring recent graduates to fill needed positions, but 85 percent of respondents said their organizations faced barriers meeting their health IT needs. The majority cited a lack of qualified talent and 40 percent of those surveyed said they have open positions for which they cannot find qualified talent.

“Employers want to hire candidates with a health technology degree or certification that are prepared from day one on the job,” says Smith. He says that it’s important for students to choose a degree program that is relevant to today’s industry needs. Smith details some of the must-have skills health IT professionals need to make themselves more marketable in the current healthcare market. “Look for programs that use immersive learning technology to foster program comprehension so that you can immediately apply what you learn to your work to positively impact your career,” he adds. “This will help differentiate you from other candidates and position yourself for a successful career in this fast-growing industry.”

Adaptability to Change. The ability to adapt to changing parameters is very important in healthcare because healthcare reform and government mandates are every-changing. “It’s important that health IT professionals be alert to the latest trends and be prepared for how it will impact your healthcare facility’s plan and goals,” says Smith.

Innovativeness. Healthcare is ever-evolving and health IT leaders will be challenged to think in new ways, adjust to change and lead change while creating new models of care. “The phrase ‘innovate or die’ has never been more true than now as we enter the transformation that is pivotal to the future of healthcare worldwide,” says Smith.

Communications Savvy. The race for information is on and the ability for health IT professionals to be adept at finding new and better ways to communicate greater amounts of data and information will become increasingly important. “The greatest leaders have always been able to rely on strong communication skills. Moving to a data driven culture presents new demands where the accelerated availability of data has rendered the decision of what is useful and what to communicate as important as how to communicate it,” adds Smith.

Applications Know-How. As health organizations begin looking for solutions to measure quality and standards, Smith says that IT professionals will play a critical role to guide them through the technology maze of applications and data management. -Security and Compliance. It is crucial that healthcare facilities be HIPAA-compliant and protect patient health records. This becomes more challenging for IT professionals when information is collected in one place and is required to move from one environment to another, says Smith. This has created a greater need for skills in the information management security side of healthcare.

Risk Management. Most healthcare organizations place a strong emphasis on data management and data security. This critical need to manage and protect this information has created a demand for IT professionals with this particular expertise. “Healthcare needs IT professionals that can create the appropriate structure to govern security and know how to protect information and address breaches from a compliance perspective,” says Smith. He says that it is crucial that healthcare organizations have a plan in place to address the potential losses and breach of information and know how to be protected in the future.

Business Intelligence and Analytics. Business intelligence (BI) and analytics are a way for healthcare organizations to aggregate better quality information. “The industry is currently putting greater emphasis on finding newer and more aggressive BI and analytics tools, which has created a higher demand for those IT professionals with these skills,” says Smith.

“As the healthcare industry continues to be a bright spot for the economy, IT professionals with the right education and skills will have ample opportunities to enjoy a long and promising career in this exciting field,” adds Smith. 

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Procura Attains Mobile Milestone Topping 3 Million Mobile Healthcare Visits

The Procura Group of Companies announced today that a new record has been achieved with their industry leading mobile healthcare solution securing their position as the most successful provider of mobile community and home care services worldwide.

Today, the Procura Mobile platform has successfully supported the delivery of 3.4 million visits. Additionally, the growth in mobile device use on the Procura platform is growing faster than any other mobile solutions with 1 million visits served every three months. This is forecasted to increase to 1 million visits per month by 2015. The Procura Mobile platform has been in use globally since 2011 providing a mobile solution for home and community care providers across the globe. As the innovators in mobile, Procura continues to bring great technology that allows providers perform their care in the home through the convenience of a mobile device. The Procura Mobile platform supports healthcare visits across a wide range of devices, form factors and operating systems.

"Procura has always seen the use of mobile devices as a critical component in the delivery of the vision of Population Healthcare Management," stated Scott Overhill, CEO The Procura Group of Companies. "Our dedication to blending technology across the continuum of care reflects our vision of healthcare to focus the right tool for the right purpose. As an example, our smart phone solution is ideal for personal support services and routine nursing visits."

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CellTrakCARES Feeds the Hungry and Helps Fill Food Banks this Holiday Season

CellTrak Technologies, Inc. the leading provider of mobile technologies for home and community care market located in Schaumburg, IL and with Canadian operations located in Cambridge, Ontario, and UK operations in London England, has been in business since 2006.

Today CellTrak is used daily to deliver millions of successful and compliant homecare visits throughout the markets it serves. CellTrakCARES, a volunteer outreach program launched in 2009 is built on the staff we have across the globe to give back to local community as well as international. This holiday season the group has given more than a 100 hours of volunteer time, built a wall of food for donation and sent food across the globe. After the Philippines typhoon disaster CellTrakCARES sent a donation to Feed My Starving Children to purchase the food to fill the care packages that volunteers create in teams.

CellTrakCARES volunteered their time in groups to pack up meals for feed my starving children (www.fmsc.org) all over the world. Teams of employees volunteered their time to assemble, package and ship the easy-to-prepare food blend. Over a few weeks and seven shifts of teams they packaged 714 bags of food. That totals 154,000 meals, and enough to feed 427 children for an entire year. While the formula they assembled was designed to save the lives of severely malnourished and starving children, the ingredients also improve the health, growth and physical well-being of children who are no longer in immediate danger of starvation. Since the donation was given for the food supplies, our team was able to package the food based on our donation this year. Employees in our Canadian office built a wall of food for a donation at the Cambridge Self Help Food Bank in Cambridge Ontario (www.cambridgefoodbank.on.ca). At the Cambridge Self-Help Food Bank, their services extend beyond simply providing food. They are more than just “a food bank”.

They provide both emergency and proactive services that help people either recover from or avoid another crisis. Our team “wall” totaled more than 200 pounds of food. As the number of families that need assistance continues to grow, our support is needed more than ever.

“The CellTrakCARES program is consistently giving back to the local communities in which we operate. This effort is an organization commitment. The employees who volunteer as part of the CellTrakCARES program are dedicated to making a difference and we couldn’t be happier to see all of our accomplishments through out the year” shared Michael K. Wons President and CEO of CellTrak Technologies, Inc.

CellTrakCARES is comprised of the employees of local businesses focused on volunteering and giving back to the communities where they work and live. While everyone is busy and bustling around the holidays, it is important to spend time helping support those who may be in need.

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