PHILIPS named 2013 overall performance leader in imaging equipment BY KLAS

 

 PHILIPS named 2013 overall performance leader in imaging equipment BY KLAS

Philips awarded top honors by KLAS in five imaging equipment categories; recognition signifies leadership in working with customers to resolve issues and match expectations Andover, Mass. – Royal Philips (NYSE: PHG, AEX: PHIA) today announced the company was named Overall Performance Leader in Imaging Equipment in the 2013 Best in KLAS Awards: Medical Equipment & Infrastructure report.

Philips also received Best in KLAS and Best in Category awards for five of its imaging products: Ingenuity Core128 Computed Tomography (CT), Ingenia 1.5T and 3.0T Magnetic Resonance (MR), iE33 ultrasound and PageWriter TC70 cardiograph. The annual Best in KLAS Awards: Medical Imaging & Infrastructure are presented by KLAS, an independent research firm, and honor the best-performing imaging, pharmacy automation and infrastructure vendors in the world based on evaluations from health care providers. Products are evaluated based on five categories: Sales and Contracting; Implementation and Training; Functionality and Upgrades; Service and Support; and General.

In addition to being named Overall Performance Leader in Imaging Equipment for the first time, Philips was also awarded:

  • Best in KLAS, CT 64-slice+: Philips Ingenuity Core128 CT (Score: 93.5/100, and a 100 percent Service and Support rating for “keeping promises”)
  • Best in KLAS, MR – 1.5T: Philips Ingenia 1.5T MR (Score: 90.8/100)
  • Best in KLAS, MR – 3.0T: Ingenia 3.0T MR (Score: 87.8/100)
  • Best in KLAS, Ultrasound – Cardiovascular: Philips iE33 (Score: 88.4/100)
  • Best in Category1, ECG – Resting: Philips PageWriter TC70 (Score: 83.5/100)

“Our number one priority is delivering a remarkable customer experience,” said Gene Saragnese, chief executive officer of Imaging Systems at Philips. “Considerable focus and energy goes into continually improving the quality and experience around our products. I am so pleased that our loyal customers have recognized our efforts.”

To learn more about Philips’ products and solutions, visit: http://www.healthcare.philips.com.

The complete 2013 Best in KLAS Award: Medical Imaging & Infrastructure report can be found at: http://www.klasresearch.com.

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