Four Leading U.S. Health Systems Sign On To Improve ICU Care With Philips Enterprise Telehealth Programs

Royal Philips announced four leading U.S. health systems have signed multi-year telehealth agreements with Philips to implement its remote intensive care unit (eICU) program.

These new population health management engagements include agreements with Westchester Medical Center Health Network in New York, Baptist Memorial Health Care in Tennessee and BJC HealthCare in Missouri and will further extend Philips’ eICU reach by hundreds of beds and thousands of ICU cases each year. Over the past 15 years, the program has been implemented in more than 50 health systems and 500 hospitals in the U.S. to deliver care throughout 3.5 million ICU patient stays [1].

“As health systems seek to improve patient outcomes while lowering costs, healthcare leaders often first look at the ICU since it can account for 50 percent of mortality and a third of hospital costs,” said Derek Smith, General Manager, Hospital to Home at Philips. “The level of care required by these patients demands continuous monitoring. The explosive growth of telehealth in recent years proves the need for these unique delivery models that provide the best care, while addressing the demand to reduce costs.”

The conditions of ICU patients can deteriorate rapidly. The eICU program’s telehealth team of remote specialists continuously monitor patients to support the bedside team and proactively identify issues and intervene before they become significant problems. The eICU telehealth team has access to Philips advanced analytics that can process large amounts of data from more than 150 patients, along with data visualization tools that allow clinicians to focus on those patients who need their attention first.

“Ensuring the best care possible for patients takes on a new meaning when their condition is critical,” said Corey Scurlock, M.D., Medical Director for the Westchester Medical Center Health Network’s eHealth Center. “While our on-site staff is exceptionally capable, the additional support that a specialized telehealth program like Philips offers empowers us to oversee a larger population and have a deeper insight into those at the greatest risk of needing intervention immediately.”

Ultimately, this type of proactive care can help improve clinical and financial outcomes. Compared to patients receiving usual ICU care, patients who received ICU care from a hospital with an eICU program were 26% more likely to survive and discharged from the ICU 20% faster [2]. Additionally, on average, tele-ICUs result in USD 5,000 in cost savings per patient [3], and USD 1.2 million in savings due to reduced transfers [4].

As the population in the U.S. ages, demand for critical care is rising at a time when the industry is facing a chronic shortage of intensivists. According to The Journal of the American Medical Association, the intensivist shortage will become increasingly challenging, with supply meeting only 22 percent of the demand for services by 2020 [5]. Consequently, ICU patients are often cared for by non-specialists.

Telehealth enables intensivists to cover wider geographies and provide access to care to more people, while patients stay in their local hospitals. This helps them avoid both transportation costs and the stress of transferring to other critical care centers, while still giving them access to the specialized care they need.

The Philips eICU program is part of a suite of enterprise telehealth solutions delivered by Philips Hospital to Home to help improve outcomes, provide better value and expand access to care. Programs help address multiple cohorts within a population ranging from highest cost patients with intensive ambulatory care and acute needs, to discharge transition and chronic patient management, to prevention and wellness for the general population. These programs use a proactive care model to clinically transform the delivery of care to address growing clinician shortages while improving patient outcomes.

[1]	Data are rounded figures based on a query of the eICU Research Institute database conducted in December 2015.
[2]	Lilly CM, et al. A Multi-center Study of ICU Telemedicine Reengineering of Adult Critical Care. CHEST. 2014 Mar 1; 145(3): 500-7.
[3]	TeleICUproject with University of Massachusetts Memorial Medical Center. November 17, 2008.
[4]	Zawada, et al.  Impact of an Intensive Care Unit Telemedicine Program on a Rural Health Care System. Postgrad Med J, 2009; 121(3):160-70.
[5]	Angus DC, et al. Current and Projected Workforce Requirements for Care of the Critically Ill and Patients With Pulmonary Disease. JAMA. 2000 Dec 6; 284(21): 2762-70.
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New England Telehealth Consortium Brings 200th Healthcare Location onto Network

The New England Telehealth Consortium (NETC), which is working with FairPoint Communications to link healthcare facilities in northern New England to the NETC network, recently announced its 200th connection.

NETC is a federally funded consortium of healthcare providers whose mandate is to create a shared network among rural and urban healthcare facilities across the region. When connected to the NETC network, providers will be able to deliver remote trauma consultation and expansive telemedicine by linking more than 400 primarily rural health care facilities – including hospitals, behavioral health sites, and community health care centers – in Vermont, New Hampshire and Maine – to urban hospitals and health clinics throughout New England.

"We are extremely pleased with the progress we have made connecting more than 200 facilities to the NETC network," said Jim Rogers, the founder of NETC and president of ProInfoNet, the company managing the implementation of the NETC network. "We offer health care providers a sustainable, quality broadband network that will greatly improve the capability and efficiency of healthcare in northern New England, while saving millions of dollars. The network created will help all these institutions to share information that will ultimately benefit the patients all across the region."

NETC – which is based in Bangor, Maine – received a $24.6 million Federal Communications Commission (FCC) Rural Health Care Pilot Program award to bring telemedicine to the region. The NETC award was the largest award issued by the FCC under the Rural Health Care Pilot Program. "FairPoint has invested more than $200 million in communication infrastructure and technology to upgrade our state-of-the-art fiber network in northern New England and we are leveraging this network to serve the technology needs of the consortium," said Mike Reed, Maine state president for FairPoint Communications. "This network is designed and built as a data network to move large files quickly and efficiently. It delivers a variety of reliable online services that provide faster ways to communicate by offering high bandwidth choices that are both economical and reliable."

NETC participants are receiving upgrades and improvements to their broadband capabilities and connections while paying only 15 percent of the costs. Healthcare facilities linked to NETC's network can instantly share potentially life-saving information and will save millions of dollars in annual technology costs. "The NETC network will enable patients, especially in rural areas to receive top quality care through enhanced telemedicine and information sharing," said Brian Thibeau, NETC president. "The network will offer health care providers significant cost savings, plus quick and convenient access to the latest research and medical advances."

A list of the facilities that have been connected to the NETC network can be found at: http://www.netelc.org/sites.html.

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NTCA CEO Supports Commissioner Rosenworcel’s Call to Expand Telemedicine Services

NTCA–The Rural Broadband Association today issued the following statement from Chief Executive Officer Shirley Bloomfield regarding FCC Commissioner Jessica Rosenworcel’s remarks at the American Telemedicine Association’s Federal Policy Summit in support of expanding telemedicine services for American consumers and veterans.

“I couldn’t agree more with Commissioner Rosenworcel regarding the greater need for telemedicine services and reliable,