New technology-enabled products and services spur care delivery industry efficiency and growth CellTrak Technologies, Inc., the leading provider of integrated mobile solutions for the home and community care market, announced the successful implementation of its new products with multiple provider agencies.
The complete solutions will be showcased at the upcoming homecare events in Washington, DC and Ottawa, Ontario. The use of the CellTrak native mobile data solutions provide tangible results and immediately quantifiable ROI in terms of hours saved per healthcare worker, lower cost of operations, higher revenues and margins and improved ability to provide more informed timely care.
Michael Wons, CEO and President of CellTrak Technologies commented, “We are pleased to announce the success related to our innovative product development which expands the ability to deliver improved care and services in the home. These new solutions include powerful new assessment tools, alert driven workflow capabilities, care visualization, and secured collaboration tools for the entire care team. These solutions are built upon the industries best mobile solutions platform that is interoperable at the core.”
CellTrak began developing smartphones and tablet solutions in lieu of notebooks and desktops in 2006 and this experience has enabled us to emerge as the most used and trusted mobile solutions provider in healthcare. Our early view of the dramatic shift taking place in mobile staff management and more efficient point of care documentation in the home gave us a head start on designing a framework for improving healthcare processes.
Mobile solutions allow the industry to migrate from traditional manual processes and better leverage their investments in their IT infrastructure. Healthcare Providers are seeing immediate benefit in the declining price points of smart phones and tablets which help provide an easier justification of investment that will help speed the improvement in operational and patient outcomes. The declining cost of hardware, storage, and mobile devices available to all industries coupled with the increased interoperability within Homecare industry is accelerating the adoption of CellTrak’s solution.
“When choosing CellTrak we were very happy to be offered a choice when selecting a cost effective device. As we have different departments on different devices we were able to select multiple devices according to the department using them. We are successfully running visits, utilizing our staff’s time better all while documenting at the point of care.” Michael Merrell, COO at Ambercare
“The staff loves using CellTrak, giving them no need to carry around anything other than a small, efficient, lightweight device to report. It was useful from a compliance standpoint to use the CellTrak TimeManager solution as a means to cross check the field staff’s time and mileage against what was listed in our back end system." Shawn Roberts, Manager of Information Technology at Lion Health Centers Inc.
Key Product enhancements include: Expanded Data Interoperability, Secure Multimedia, Clinical Assessments and Forms, Improved Collaboration via Health Care Team Portal and Alert Driven Workflow Management.
Expanded Data Interoperability
Hospitals have demanded interoperability of their EMR systems and it is time that Homecare takes the same course of action. Open APIs have always been part of CellTrak and as providers expand and/or change out their EMR systems we are seeing them demand the same open/interface approach. CellTrak continues to lead and expand its interoperability leadership with the launch of its new HealthLink Integration Manager. Since the beginning of 2013 CellTrak has added 8 new interfaces to interconnect with EMR and technology vendors in the US, Canada and the UK expanding the number of published and readily available interfaces to more than 25.
Secure Multimedia: Messaging and Photos
CellTrak’s expanded functionality for Secured Messaging provides agencies with an opportunity to optimize workflow in a HIPAA compliant manner. By having the tool fully integrated into all CellTrak Solutions, staff do not need to exit out of the application to respond via email or text; rather they can easily interact with their peers and supervisors at their fingertips from within the application. The communication is kept in one place and provides easy access to all staff. By communicating via secure portals or mobile device you’re not putting confidential information into personal email or texts and you eliminate the chances of HIPAA violations. This feature keeps your staff, client data, and messages all on one secured platform.
Integrated Photo Capture documentation allows secure, HIPAA compliant photo capture at the point-of-care via a smart phone or tablet. This feature allows multiple photos to be captured and the photos to reside only within the secured app and not on the device in the photo gallery.
“The new photo capture feature in the CellTrak solution has assisted with improving overall operational and occupational health and safety outcomes for enhanced patient care and service delivery,” Mark Dodge, Executive Director for Cross Timbers Hospice
“The photos we have captured of wounds were very eye opening to our nursing staff. Most times our CNA’s are first in the field to see what is happening with patient care and having the ability to send these to deploy more care will ultimately enhance patient care experience and pro-actively comfort patients in this very delicate time.” Rachel Currier, HR Director at Cross Timbers Hospice
Clinical Assessments and Forms
CellTrak has expanded solutions for capturing, sharing and collaborating on assessments and other forms related data. These new solutions run as a simple straight forward tool on the mobile device and allow real-time access to the care team members.
“CellTrak enables the collection of clinical data to support the analysis of client health outcomes. These data elements are then reported through our business intelligence system, providing feedback on client health outcomes back to the field staff. The ability to capture and monitor data on the mobile devices streamlines and automates the process of clinical analysis, providing staff with greater insight into the care they provide.” Mary Lou Ackerman, Vice President Business Capabilities, Saint Elizabeth Healthcare
"The magic of a system like this is seeing how at every level of the organization nurses are using the health outcomes data to shape care at the client, organizational and system level. Nurses can see, in real-time, health outcomes data to make informed clinical decisions for care planning and care delivery and can reflect on data to inform nursing practice change." Cheryl Reid-Haughian, RN, MHScN Director Professional Practice, Knowledge, Innovation, ParaMed Home Healthcare
Improved Collaboration of Health Care Teams
The new Health Care Team Portal (HCTP) allows health care team members access to view their client’s clinical and demographic information all in one central location. Easy to use and always available; HCTP is a web-based portal, accessible from a desktop, laptop, tablet and smartphone. Client information is stored securely, and only accessible by approved users via a registered login and password. Health professionals can review all of the Client’s full history of completed assessments and other clinical records that have been captured over the entire episode of care, as well a Clinical Summary view showing trending patterns for specified measureable clinical readings.
“Our team has created a vision that CellTrak is helping enable. By using CellTrak our field staff are more connected and better informed as they deliver home healthcare.” William Gallagher, COO at Grane Home Health Care and Grane Hospice
Alert Driven Workflow
Alerting is at the fingertips of the mobile field staff via their device and includes secured messaging. Alerting empowers the care team with the ability to determine and triage the next level of care. Configurable clinical alerting enables alerts to be triggered based on specific conditional values allowing for early identification and triaging to the appropriate position. All alerts can be configured to send a notification by email or text for timely monitoring and intervention. Operational Alerts Operational alerts are essential for quality and risk management, as well as service standards. Organizations are able to address health, compliance and safety issues with operational alerts.
“Our staff work extremely hard and have become an essential part of so many lives as we assist our clients in their homes. Yarmouth Argyle Support Services in Nova Scotia is pleased in the results they have already seen with the use of CellTrak. We have new tools that give us access to improved data and real-time insight for the safety and security of our staff. Having real-time data has improved productivity and patient outcomes. Electronic documentation has sufficiently increased efficiency and workflow. Working on a mobile platform has kept us connected within our rapidly growing organization” Jan Morrow, Executive Director for YAHSS
“The mobile solution was an easy decision to make regarding how to keep our team safe and accounted for. We chose CellTrak for our nurses to identify any occupational safety issues. Automatic alerts are sent via CellTrak to our contact centre at the hospital if a nurse has been logged into the application for longer than their scheduled time. This mobile solution is keeping the focus of the nurse on patient care while our administrative team focuses on staff safety.” Sandy Beckett, Patient Care Manager, Renal Program at Trillium Health Partners
See more on how CellTrak helps provide an immediate tangible return on your investment with our easy to use ROI calculator at: http://celltrak.com/roi/
To experience the latest from CellTrak stop by and see us at one of the upcoming industry shows where you can register to win the one of the latest advanced features mobile devices from Samsung. At the National Association of Homecare and Hospice (NAHC) you can find us at booth 1125 and at the CHCA Home Care Summit you can find us at booth 9. We look forward to seeing you soon!
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