Four Leading U.S. Health Systems Sign On To Improve ICU Care With Philips Enterprise Telehealth Programs

Royal Philips announced four leading U.S. health systems have signed multi-year telehealth agreements with Philips to implement its remote intensive care unit (eICU) program.

These new population health management engagements include agreements with Westchester Medical Center Health Network in New York, Baptist Memorial Health Care in Tennessee and BJC HealthCare in Missouri and will further extend Philips’ eICU reach by hundreds of beds and thousands of ICU cases each year. Over the past 15 years, the program has been implemented in more than 50 health systems and 500 hospitals in the U.S. to deliver care throughout 3.5 million ICU patient stays [1].

“As health systems seek to improve patient outcomes while lowering costs, healthcare leaders often first look at the ICU since it can account for 50 percent of mortality and a third of hospital costs,” said Derek Smith, General Manager, Hospital to Home at Philips. “The level of care required by these patients demands continuous monitoring. The explosive growth of telehealth in recent years proves the need for these unique delivery models that provide the best care, while addressing the demand to reduce costs.”

The conditions of ICU patients can deteriorate rapidly. The eICU program’s telehealth team of remote specialists continuously monitor patients to support the bedside team and proactively identify issues and intervene before they become significant problems. The eICU telehealth team has access to Philips advanced analytics that can process large amounts of data from more than 150 patients, along with data visualization tools that allow clinicians to focus on those patients who need their attention first.

“Ensuring the best care possible for patients takes on a new meaning when their condition is critical,” said Corey Scurlock, M.D., Medical Director for the Westchester Medical Center Health Network’s eHealth Center. “While our on-site staff is exceptionally capable, the additional support that a specialized telehealth program like Philips offers empowers us to oversee a larger population and have a deeper insight into those at the greatest risk of needing intervention immediately.”

Ultimately, this type of proactive care can help improve clinical and financial outcomes. Compared to patients receiving usual ICU care, patients who received ICU care from a hospital with an eICU program were 26% more likely to survive and discharged from the ICU 20% faster [2]. Additionally, on average, tele-ICUs result in USD 5,000 in cost savings per patient [3], and USD 1.2 million in savings due to reduced transfers [4].

As the population in the U.S. ages, demand for critical care is rising at a time when the industry is facing a chronic shortage of intensivists. According to The Journal of the American Medical Association, the intensivist shortage will become increasingly challenging, with supply meeting only 22 percent of the demand for services by 2020 [5]. Consequently, ICU patients are often cared for by non-specialists.

Telehealth enables intensivists to cover wider geographies and provide access to care to more people, while patients stay in their local hospitals. This helps them avoid both transportation costs and the stress of transferring to other critical care centers, while still giving them access to the specialized care they need.

The Philips eICU program is part of a suite of enterprise telehealth solutions delivered by Philips Hospital to Home to help improve outcomes, provide better value and expand access to care. Programs help address multiple cohorts within a population ranging from highest cost patients with intensive ambulatory care and acute needs, to discharge transition and chronic patient management, to prevention and wellness for the general population. These programs use a proactive care model to clinically transform the delivery of care to address growing clinician shortages while improving patient outcomes.

[1]	Data are rounded figures based on a query of the eICU Research Institute database conducted in December 2015.
[2]	Lilly CM, et al. A Multi-center Study of ICU Telemedicine Reengineering of Adult Critical Care. CHEST. 2014 Mar 1; 145(3): 500-7.
[3]	TeleICUproject with University of Massachusetts Memorial Medical Center. November 17, 2008.
[4]	Zawada, et al.  Impact of an Intensive Care Unit Telemedicine Program on a Rural Health Care System. Postgrad Med J, 2009; 121(3):160-70.
[5]	Angus DC, et al. Current and Projected Workforce Requirements for Care of the Critically Ill and Patients With Pulmonary Disease. JAMA. 2000 Dec 6; 284(21): 2762-70.
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Nucleus Independent Living Enables Rapid Response to Care with CellTrak™

New solution platform enables apps that make data actionable.

Nucleus Independent Living a Non-Profit Health Service Provider of Community Support Services, serves the communities of Mississauga, Oakville, South Etobicoke, and 2 Supportive Housing sites in Toronto. Funded by Mississauga Local Health Integration Network and the Ontario Ministry of Health and Long Term Care, Nucleus embraces and has adopted the fundamental concepts of the Independent Living philosophy.

Nucleus was seeking a trusted partner to provide technology that would link resources and real-time alerts while delivering care. The technology needed to allow staff to link back to experts in the office to give rapid response to care issues. The strategy was that the staff in the field would link back to the office to direct them or contact resources to deliver the right care seamlessly with a simple to use mobile application that would work in and out of cellular coverage areas.

Beverley John, CEO/Executive Director, Nucleus Independent Living sat down for a post implementation interview to share her thoughts. "While technologies provide many benefits they can be disruptive in their implementation. Working with the CellTrak team we were able to get up and running with an easy to use solution for the entire Seniors Division care staff. It was important to us to leverage the current investment we have made in technologies that we use and add on new capabilities that would provide actionable data and improved workflow for our care team".

Home and community care is at the forefront of improving the access to healthcare across the care continuum and continues to be a major focus area for growth in staff and focus across healthcare. Homecare services include both medical and skilled nursing services and personal care services; including bathing, condition management, wellness, nutrition, and transportation services. Home health care can also include other services such as medical equipment and supplies, physical therapy and psychological services. The new CellTrak solution provided many benefits for Nucleus including but not limited to the following;

Fully mobilized workforce; Safety for staff; Improved quality; Late visits better managed; No shows are identified and managed immediately; Real two-way communication; Status change- new info can be shared and received in real time; Instant reporting; Increase privacy and security; Timely documentation; Locations and health conditions are kept private and secure; Data mining via portal/pulse: trends can be monitored and addressed promptly.

Nucleus was keen to use the new Alert Driven Management capabilities of CellTrak. This new feature includes the ability to set operational, clinical and systems alerts that improve quality and risk management for clients and staff. Alert driven workflow improves the agency efficiency in care delivery and preventing errors. Agency offices are sent targeted, actionable alerts via email and text to get real time insight into the performance of any visit. If an agency is dealing with underperformance issues or workforce scheduling challenges, alerts are sent to operations as to why this is happening, finance gets alerts on travel time and mileage optimization while systems receives alerts on device usage, data and security.

"Nucleus Independent Living was our initial project with Goldcare as the EMR system. With the integrated solution the new capabilities enable further enhancements in care delivery and quality that the team at Nucleus implemented very efficiently," shared Michael K. Wons, President and CEO of CellTrak Technologies, Inc.

CellTrak offers a family of mobile solutions built on the needs and input from the healthcare continuum. With solutions that start with an easy to use mobile device to empower your workforce to dynamically manage care delivery, care planning/coordination, and care team collaboration. CellTrak includes portal applications that provide real-time visibility and action for your entire care team.

Importantly, CellTrak enables any size agency a custom fit solution to allow more time spent on care and less on paperwork and redundant work. Together, CellTrak and leading Homecare providers across the globe partner to provide safety and better care for those in need.

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Procura Attains Mobile Milestone Topping 3 Million Mobile Healthcare Visits

The Procura Group of Companies announced today that a new record has been achieved with their industry leading mobile healthcare solution securing their position as the most successful provider of mobile community and home care services worldwide.

Today, the Procura Mobile platform has successfully supported the delivery of 3.4 million visits. Additionally, the growth in mobile device use on the Procura platform is growing faster than any other mobile solutions with 1 million visits served every three months. This is forecasted to increase to 1 million visits per month by 2015. The Procura Mobile platform has been in use globally since 2011 providing a mobile solution for home and community care providers across the globe. As the innovators in mobile, Procura continues to bring great technology that allows providers perform their care in the home through the convenience of a mobile device. The Procura Mobile platform supports healthcare visits across a wide range of devices, form factors and operating systems.

"Procura has always seen the use of mobile devices as a critical component in the delivery of the vision of Population Healthcare Management," stated Scott Overhill, CEO The Procura Group of Companies. "Our dedication to blending technology across the continuum of care reflects our vision of healthcare to focus the right tool for the right purpose. As an example, our smart phone solution is ideal for personal support services and routine nursing visits."

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CellTrakCARES Feeds the Hungry and Helps Fill Food Banks this Holiday Season

CellTrak Technologies, Inc. the leading provider of mobile technologies for home and community care market located in Schaumburg, IL and with Canadian operations located in Cambridge, Ontario, and UK operations in London England, has been in business since 2006.

Today CellTrak is used daily to deliver millions of successful and compliant homecare visits throughout the markets it serves. CellTrakCARES, a volunteer outreach program launched in 2009 is built on the staff we have across the globe to give back to local community as well as international. This holiday season the group has given more than a 100 hours of volunteer time, built a wall of food for donation and sent food across the globe. After the Philippines typhoon disaster CellTrakCARES sent a donation to Feed My Starving Children to purchase the food to fill the care packages that volunteers create in teams.

CellTrakCARES volunteered their time in groups to pack up meals for feed my starving children (www.fmsc.org) all over the world. Teams of employees volunteered their time to assemble, package and ship the easy-to-prepare food blend. Over a few weeks and seven shifts of teams they packaged 714 bags of food. That totals 154,000 meals, and enough to feed 427 children for an entire year. While the formula they assembled was designed to save the lives of severely malnourished and starving children, the ingredients also improve the health, growth and physical well-being of children who are no longer in immediate danger of starvation. Since the donation was given for the food supplies, our team was able to package the food based on our donation this year. Employees in our Canadian office built a wall of food for a donation at the Cambridge Self Help Food Bank in Cambridge Ontario (www.cambridgefoodbank.on.ca). At the Cambridge Self-Help Food Bank, their services extend beyond simply providing food. They are more than just “a food bank”.

They provide both emergency and proactive services that help people either recover from or avoid another crisis. Our team “wall” totaled more than 200 pounds of food. As the number of families that need assistance continues to grow, our support is needed more than ever.

“The CellTrakCARES program is consistently giving back to the local communities in which we operate. This effort is an organization commitment. The employees who volunteer as part of the CellTrakCARES program are dedicated to making a difference and we couldn’t be happier to see all of our accomplishments through out the year” shared Michael K. Wons President and CEO of CellTrak Technologies, Inc.

CellTrakCARES is comprised of the employees of local businesses focused on volunteering and giving back to the communities where they work and live. While everyone is busy and bustling around the holidays, it is important to spend time helping support those who may be in need.

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Combined Fluoroscopy Solution Provides Excellent Image Quality At Eastbourne DGH

Eastbourne District General Hospital, part of East Sussex Healthcare NHS Trust, is benefitting from high quality images for enhanced clinical diagnosis following the installation of an AXIOM Luminos dRF™ from Siemens Healthcare.

The two-in-one fully digital radiography and fluoroscopy system produces instant images via the fixed 43cm x 43cm detector in the table and the wireless detector. The system’s flexibility is allowing Eastbourne DGH to use it for a wide variety of fluoroscopy imaging procedures on a daily basis as well as digital x-ray imaging. The Luminos dRF was primarily chosen due to its CARE (Combined Applications to Reduce Exposure) features which support excellent image quality at the lowest achievable X-ray dose.

Throughput has also been enhanced due to the versatility and mobility of the wireless detector and the low table which allows geriatric and bariatric patients to use it with minimal handling and eliminating the use of a hoist. The Luminos dRF benefits from advanced post-processing features such as its enhanced DiamondViewPlus software. This helps the hospital to optimise the detail contrast and noise level of images to further improve quality and reduce the need for retakes. In turn this assists with maximising productivity, allowing clinicians to make accurate decisions in a short amount of time.

“We were facing challenges due to patients with limited mobility struggling to get on the previous table. The Luminos dRF solves this by providing a low table and enhanced weight capacity, meaning minimal handling is needed to position the patient,” states Kathryn Dixon, Clinical Modality Manager of General, Interventional, Mammography and Fluoroscopy at Eastbourne District General Hospital. “The Luminos dRF system has already proven to be as easy-to-use and intuitive as our other Siemens systems on site and the applications team was superb when it came to installation and training.”

“As the NHS faces challenges such as an ageing population and an increasing numbers of bariatric patients, everyday imaging systems need to be flexible and accommodating to meet these changes. The Luminos dRF tabletop can go as low as 48cm, making positioning easier for heavier or immobile patients,” states Paul Vaughan, Regional Sales Manager at Siemens Healthcare. “We are delighted Eastbourne DGH is benefiting from improved departmental workflow and an enhanced patient experience as a result of the installation.”

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A Proposal To Increase EHR Satisfaction Using Education

A recent study presented at the 2013 HIMSS conference revealed through the survey of 4,279 clinicians that EHR satisfaction has declined from 39% in 2010 to 27% in 2012.

While many organizations and publications have speculated about what has caused the decrease in satisfaction, I’d like to suggest we dedicate our resources to solving the problem instead of simply discussing the causes. Like so many transitions in the past, I wonder if the solution could simply be a matter of education? The study cited that the number of clinicians using EHRs who claimed to be “very dissatisfied” increased by 10% during those two years. This begs the question, are all users dissatisfied with their specific program, or may the dissatisfaction be caused by change itself? After all, physicians and nurses are being forced to change a long standing practice of paper charting.

According to the Pew Research Center’s Internet and American Life Project 20% of Americans did not use the internet and 13% did not have access to a computer in 2010. Outside of those numbers there are many medical professionals who are simply uncomfortable with computers or do not have strong typing skills. If a nurse is learning how to navigate a keyboard while simultaneously having to learn a system, it’s not surprising that he or she may be dissatisfied with the change. The disruption in workflow could be greatly improved by teaching nurses and doctors how to integrate EHRs into their daily tasks while still in the classroom.

Academic electronic health records programs, like EHR Tutor, allow students to gain exposure to EHRs before entering the workplace. Learning how to use electronic charting while still learning how to do the basics of their job, teaches students to be just as comfortable with a computer as they would be with a pen and piece of paper. This is something that may help ease the transition to electronic charting in the future.

In addition to being generally dissatisfied, the number of users dissatisfied with the “features and functionality” of their EHR system increased from 51% to 61%. One pain point seemed to be the fact that the features and functionality in many EHRs do not align well enough with clinicians’ workflow. Workflow can be determined by meetings with key stakeholders, shadowing medical personnel during their workday and conversations with designated doctor or nurse champions. The process works best when input from the people who will be using the system is carefully considered and fully utilized. However, improving workflows will not solve the entire problem.

For example, let us examine a problem like “alert fatigue”. In many systems, alerts pop up with warnings about drugs that may be unnecessary or elementary for a prescribing physician, or with a warning that a field is missing data that may not be relevant to the patient. An alert may also appear after a particular issue has been handled. While the alerts may seem logical to a programmer, they don’t necessarily make sense in the field. Thankfully, there are more and more schools offering courses on healthcare technology, which provide a foundation of knowledge for future developers and analysts.

Centers like the Training Hub for Operative Technologies in Healthcare at Imperial College in London offer full programs dedicated to healthcare technology. For current developers, Coursera.org offers free courses including “Health Informatics in the Cloud”, “Interprofessional Healthcare Informatics” and “Healthcare Innovation and Entrepreneurship”, all of which examine the real life work of medical professionals in relation to the technology they use. This is a knowledge set that is absolutely necessary for a programmer trying to design a system for those very people. By having companies sponsor those classes or conversations, we would open the lines of communication and enhance the education of program developers.

Along with a decrease in satisfaction regarding features and functionality, the amount of clinicians who said they would not purchase their current EHR system again if given the chance increased from 25% to 38%. This cannot be solely the fault of developers; some of the onus must fall on consumers themselves. Instead of hearing the lament, “If only I would have known…” after an EHR implementation, we can begin by making sure medical offices do know what they are getting with any particular system and what they should expect when shopping for an EHR. Educating consumers is imperative. For example, the level of computer skills and familiarity with technology needed when using different programs may be a huge factor for a practice with less computer savvy practitioners.

Reading the reviews on EHRCompare.com quickly revealed that AdvancedEMR can be difficult to set up and implement for less technologically inclined staff, whereas Practice Fusion seems to be less customizable, but easier to use (based on user reviews alone). Using EHRCompare to research multiple EHRs, a user can search by specialty, setting, and hosting preference. Then, all applicable EHRs will appear with an overview of features along with user reviews. That information not only gives consumers a great place to start, it teaches them what questions to ask and what to look for. What are some pain points a consumer may not have thought of? How do the program specs translate to office usage?

Another great resource is the Health IT government website which has a full list of all certified EHR systems: http://oncchpl.force.com/ehrcert/CHPLHome. It has a large checklist of features for each product, allowing consumers to see, at a glance, what is available and what is missing. That way, consumers know all the details even if the EHR sales rep did not disclose them all. Knowing what to look for can help buyers purchase the best system for their particular practice.

Overall, any change in procedure involves a long, arduous education process. While there are technical problems to overcome in the present, many problems can be prevented with simple education in the future. Using the resources available we can make sure new medical professionals, EHR programmers and consumers all have access to the best resources and knowledge base possible. This is something that can only lead to improvement.

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IBM Helps Inland Northwest Health Services Deliver Cloud-Based Healthcare Solution

IBM have announced that Inland Northwest Health Services is improving patient care via their cloud-based electronic health record services delivered to physicians and medical facilities with IBM server and storage technology.

The solution based on IBM System x servers, Storwize and DS8000 Storage systems, SAN Volume Controller storage virtualization technology and storage software, ensures high reliability, availability and efficiency for the EHR services INHS provides to 40 hospitals and 750 physicians in the northwest United States.

"The core application we provide to our clients is a comprehensive system covering a full range of healthcare activities -- hospital operations, admission of patients, pharmacy orders, lab services, and patient clinical information," said Chad Skidmore, director of INHS. "Because it covers so many critical aspects affecting patient care, we needed a cloud solution that could provide the highest quality of service, and the performance of the technology IBM is providing is just amazing."

INHS chose IBM's data center solution for their cloud to help them address key pressures on their existing IT infrastructure. The company is experiencing annual growth of 25 percent, and is rapidly rolling out new services, significantly increasing their transaction volume. These combined demands were growing faster than their existing server and storage infrastructure could handle, driving a need to increase system efficiency and utilization.

In addition, INHS wanted to reduce the footprint of their data center in terms of physical space, power consumption and cooling requirements. With the IBM solution, roughly 95 percent of their 1,200 servers are virtualized, increasing system uptime, doubling performance for end users of cloud services applications, and meeting or exceeding all of the client's service-level requirements.

With the flexibility of the solution, INHS can rapidly respond to changing business demands because new storage can be added with no downtime, resulting in no loss of service to INHS customers. At the same time, the amount of capacity in the data center has increased while floor space has been reduced by 28 percent and overall power consumption has held steady.

For end users at the organizations served by INHS, performance is two times faster and far more reliable.

"The cloud-based services INHS is providing to their clients demonstrate how our technology can help improve the quality of healthcare services for doctors, medical facilities and ultimately patients," said Jane Munn, vice president and business line executive for Cloud, IBM Systems and Technology Group. "Based on the performance of our System x and Storage offerings for their current data center requirements, INHS is now evaluating adding PureFlex systems to their infrastructure." The solution, provided through IBM Business Partner Solutions-II, consists of System x3850 and x3650 systems, BladeCenter H Chassis and BladeCenter HX5 servers.

For storage, the solution uses Storwize V7000 and DS8000-series storage systems, and System Storage SAN Volume Controller software, serving the core MEDITECH healthcare information system and about 400 ancillary applications. It also uses IBM Tivoli Storage Productivity Center software for data reporting and IBM Tivoli Storage Manager for centralized, automated data protection. IBM Global Financing provides financing services for the project. The combined solution has enabled new levels of uptime and stability, increased business agility, faster end-user performance and greater operational efficiency -- critical benefits for what INHS describes as the largest single instance of the MEDITECH MAGIC software environment currently running in the world.

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Blood Pressure Monitoring Testing Market is Expected to Reach USD 3.7 Billion Globally in 2019

According to a new market report published by Transparency Market Research "Blood Pressure Monitoring Testing Market Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2013 - 2019," the global blood pressure monitoring testing market was valued at USD 1,713.3 million in 2012 and is estimated to reach a market worth USD 3,661.3 million in 2019 at a CAGR of 11.5% from 2013 to 2019.

Hypertension is one of the leading causes of heart diseases and strokes globally. The exact cause of high blood pressure is unknown but it develops with changing lifestyle and growing age. Rise in prevalence of high/low blood pressure is attributed to sedentary lifestyle, lack of physical activity geriatric population and rising stress. Blood pressure monitors are widely used by physicians in clinics, hospitals and even by patients themselves at home for self-monitoring. With the rising incidence rate of hypertension there is an increase in awareness about monitoring techniques, creating a substantial rise in demand for blood pressure monitoring devices.

There are various social, behavioral and metabolic factors that determine and contribute to the development of high blood pressure (hypertension). The blood pressure monitoring and testing market can be segmented as sphygmomanometers, automated blood pressure monitors, ambulatory blood pressure monitors, blood pressure transducers, and blood pressure instrument accessories. Manufacturers are coming up with new and innovative digital blood pressure monitoring devices that are easy to use and provide accurate readings instantly.

The digital sphygmomanometers market is expected to grow at a faster rate compared to other types of sphygmomanometers (mercury and aneroid) as they are easier to use and provide comparatively accurate results. Technological advancement is another important factor responsible for the growth of this market. mHealth is the new technological breakthrough in the healthcare market, where ubiquitous mobile technology supports the growth and successful implementation of mobile technology in healthcare industry. Prevention and early detection are the important factors for regular monitoring. Hence, mobile and portable devices would help the patient population to monitor their parameters. Devices when connected wirelessly would automatically transmit the required data of the patients to healthcare professionals. The North American market accounted for the largest share of more than 40% in 2012 and is expected to dominate the market during the forecasted period.

This accelerated growth is mainly due to rising population, sedentary lifestyle, increasing stress and changing lifestyles. It is estimated that one in every three Americans suffer from hypertension and an individual is three times more susceptible to heart diseases when suffering from hypertension.

The Asia-Pacific region is expected to grow at the highest CAGR of over 12% from 2013 to 2019, due to expanding population base coupled with a sedentary lifestyle, triggering growth in this region. Prevalence of high blood pressure is more rampant in low or middle income countries as compared to high-income countries due to a growing number of people with undiagnosed, uncontrolled and untreated high blood pressure.

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World Mobile Healthcare (mHealth) Market 2013-2018 - eHealth, Telemedicine & Health Informatics

The recent explosion in mobile communications has been driven by increased uptake of devices such as the smartphone and tablet.

Synonymous with these devices are app stores which offer a huge array of downloadable programs and services, many of which apply to the healthcare field. As 4G and LTE promise to transform bandwidth , we expect the usage of mobile devices to expand to encompass many fields, especially that of healthcare. Visiongain has determined that the value of the global mHealth market in 2013 will reach $2bn.

The potential benefits of mHealth solutions include improving healthcare system processes, collecting and retrieving crucial medical data and patients being able to manage chronic conditions better. Mobile communications can also transform how subscribers who live in remote or rural areas access health advice and how patients in these areas communicate with their healthcare practitioners. Dedicated devices that perform medical functions can utilise mobile technologies such as the cloud allowing data to be uploaded and downloaded instantly. The mHealth ecosystem includes mobile operators who are set to reap revenues from increased data consumption. Healthcare practitioners will find workloads decreased and greater efficiency in treatments.

Software and app developers will gain wide revenue streams from the creation of popular apps or solutions either through consumer purchase or subsidised purchase by health insurance companies. Governmental bodies and pharmaceutical companies can also increase savings and revenues from mHealth. The report covers leading companies in the mHealth space and provides information on global revenues, regional revenues, service types and end user perspectives. There are two exclusive interviews from leading members of the mHealth ecosystem provide insider information and analysis reinforcing visiongain forecasts.

Get a copy at: http://www.reportbuyer.com/pharma_healthcare/ehealth/telemedicine/world_mobile_healthcare_mhealth_market_2013_2018_ehealth_telemedicine_health_informatics.html

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Kinnser Begins Major Product Expansion with New Software for Hospice

Kinnser Software, creator of the most widely used software solutions for home healthcare, announces a major product expansion that begins with a completely new solution for hospice. Kinnser Hospice™ has been developed in collaboration with a select group of successful hospices and post-acute consultants. It is the company’s latest addition to an increasingly comprehensive set of solutions that increase efficiency and improve patient care. Kinnser Hospice leverages the proven features of Kinnser’s popular solutions Agency Manager™ and Therapy Manager™, but is specifically designed for hospice. The software includes patient-centric intake and scheduling, comprehensive clinical charting, Medicare billing, and many additional tools to help hospices focus on compassionate care without sacrificing their need to be successful businesses.

“We’ve been asked countless times – ‘Why can’t you do for hospice what you’ve done for home health?’” says Chris Hester, president and founder of Kinnser Software. “Well, that’s exactly what we’re doing – with the same ease of use, efficient workflows, and unshakeable commitment to quality care. Whether a hospice is struggling with a poor solution or is considering software for the first time, they shouldn’t make a move without seeing the innovation Kinnser will introduce in a few weeks. They’ll be glad they waited.”

Demand for hospice care is high, with more than 1.65 million people receiving services annually. This demand is reflected in the growing number of hospice programs, which increased from 4500 in 2007 to more than 5300 today. Despite this growth, hospices continue to struggle with software solutions that are not designed for them.

Most currently available solutions for hospice were originally designed for other parts of healthcare and poorly adapted for hospice. This has resulted in awkward workflow, frustrated users, poor financial performance, and a less than optimal experience for patients and families. Kinnser took a different, discovery-based approach by collaborating with successful hospices and knowledgeable consultants to create the definitive software for hospice.

Diann Verdugo, RN, Clinical Supervisor of Sea Crest Hospice, Inc. is one of the participants in this process. “We are thrilled to be working so closely with Kinnser to create Kinnser Hospice, a solution we truly believe will help our agency be more efficient and productive,” says Verdugo. “We can’t wait to get some hands-on experience with it as part of Kinnser’s early access program.”

Kinnser Hospice begins an early access program with a select group of customers this month. The solution will be available to the general market later this year.

“Kinnser’s approach to designing and developing their new hospice solution is unique in the industry. Through my involvement with Kinnser in the discovery phase of development, I’ve provided industry insight and guidance that I am confident will help Kinnser Hospice become a very impressive solution,” said Annette Lee, RN, MS, COS-C, Founder at Provider Insights, Inc. Kinnser Hospice is part of a major product expansion by Kinnser to support the success of healthcare businesses and improve patient care.

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