Four Leading U.S. Health Systems Sign On To Improve ICU Care With Philips Enterprise Telehealth Programs

Royal Philips announced four leading U.S. health systems have signed multi-year telehealth agreements with Philips to implement its remote intensive care unit (eICU) program.

These new population health management engagements include agreements with Westchester Medical Center Health Network in New York, Baptist Memorial Health Care in Tennessee and BJC HealthCare in Missouri and will further extend Philips’ eICU reach by hundreds of beds and thousands of ICU cases each year. Over the past 15 years, the program has been implemented in more than 50 health systems and 500 hospitals in the U.S. to deliver care throughout 3.5 million ICU patient stays [1].

“As health systems seek to improve patient outcomes while lowering costs, healthcare leaders often first look at the ICU since it can account for 50 percent of mortality and a third of hospital costs,” said Derek Smith, General Manager, Hospital to Home at Philips. “The level of care required by these patients demands continuous monitoring. The explosive growth of telehealth in recent years proves the need for these unique delivery models that provide the best care, while addressing the demand to reduce costs.”

The conditions of ICU patients can deteriorate rapidly. The eICU program’s telehealth team of remote specialists continuously monitor patients to support the bedside team and proactively identify issues and intervene before they become significant problems. The eICU telehealth team has access to Philips advanced analytics that can process large amounts of data from more than 150 patients, along with data visualization tools that allow clinicians to focus on those patients who need their attention first.

“Ensuring the best care possible for patients takes on a new meaning when their condition is critical,” said Corey Scurlock, M.D., Medical Director for the Westchester Medical Center Health Network’s eHealth Center. “While our on-site staff is exceptionally capable, the additional support that a specialized telehealth program like Philips offers empowers us to oversee a larger population and have a deeper insight into those at the greatest risk of needing intervention immediately.”

Ultimately, this type of proactive care can help improve clinical and financial outcomes. Compared to patients receiving usual ICU care, patients who received ICU care from a hospital with an eICU program were 26% more likely to survive and discharged from the ICU 20% faster [2]. Additionally, on average, tele-ICUs result in USD 5,000 in cost savings per patient [3], and USD 1.2 million in savings due to reduced transfers [4].

As the population in the U.S. ages, demand for critical care is rising at a time when the industry is facing a chronic shortage of intensivists. According to The Journal of the American Medical Association, the intensivist shortage will become increasingly challenging, with supply meeting only 22 percent of the demand for services by 2020 [5]. Consequently, ICU patients are often cared for by non-specialists.

Telehealth enables intensivists to cover wider geographies and provide access to care to more people, while patients stay in their local hospitals. This helps them avoid both transportation costs and the stress of transferring to other critical care centers, while still giving them access to the specialized care they need.

The Philips eICU program is part of a suite of enterprise telehealth solutions delivered by Philips Hospital to Home to help improve outcomes, provide better value and expand access to care. Programs help address multiple cohorts within a population ranging from highest cost patients with intensive ambulatory care and acute needs, to discharge transition and chronic patient management, to prevention and wellness for the general population. These programs use a proactive care model to clinically transform the delivery of care to address growing clinician shortages while improving patient outcomes.

[1]	Data are rounded figures based on a query of the eICU Research Institute database conducted in December 2015.
[2]	Lilly CM, et al. A Multi-center Study of ICU Telemedicine Reengineering of Adult Critical Care. CHEST. 2014 Mar 1; 145(3): 500-7.
[3]	TeleICUproject with University of Massachusetts Memorial Medical Center. November 17, 2008.
[4]	Zawada, et al.  Impact of an Intensive Care Unit Telemedicine Program on a Rural Health Care System. Postgrad Med J, 2009; 121(3):160-70.
[5]	Angus DC, et al. Current and Projected Workforce Requirements for Care of the Critically Ill and Patients With Pulmonary Disease. JAMA. 2000 Dec 6; 284(21): 2762-70.

You Are Global

You Are Global Overseas Health Insurance


You Are Global is a leading international health, expat, life and travel insurance broker and intermediary, based in Brazil. You Are Global works with leading private medical insurance providers and companies like IMG, Cigna, HCC, Now Health International and Allianz Worldwide Care. You Are Global caters specifically for expatriates, travelers and tourists, working, living and visiting Brazil. You Are Global has specific expertise working with Spanish speaking cultures around the world whilst also proving international health, medical, travel, expat and life insurance plan to the out bound travel market in Brazil.


ALC Health

à la carte healthcare (ALC Health) is an award winning international medical insurer who for over 10 years has been protecting the health of private clients, companies and organisations across the globe. The company continues to grow and develop on a philosophy of ensuring that every policyholder whether as a private individual or a member of a corporate group is assured of the highest level of personal service and support.

With many of ALC Health’s employees having both lived abroad and gained considerable experience of working in the international medical insurance industry for many years, the company understands the importance of international medical insurance needing to be flexible and able to match each client's personal circumstances.

It is this experience that has enabled ALC Health to stand out as an international medical insurer that is able to bring together a range of quality products supported by the highest level of service, at a very personal level and has long been seen as a preferred choice of international expatriates looking for a more personalised and caring approach to their healthcare needs. The company has always been and remains committed to ‘proactive client service and support’ achieved by building personal relationships with its brokers and direct clients, be it through regular broker meetings, newsletters or simply ‘hands on’ support when a policyholder requires help and advice during the claims process. Established in 2001, ALC Health offers a wide range of comprehensive yet flexible global healthcare insurance solutions, giving you exactly what you need and none of what you don’t.

Company: ALC Health

Address: Head Office, Chanctonfold Barn, Chanctonfold, Horsham Road, Steyning, West Sussex, BN44 3AA, United Kingdom

Phone: + 44 (0)1903 817970

Fax: + 44 (0)1903 879719

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


European Office: Centro Plaza Oficina 10, Planta 1 Nueva Andalucia, 29660 Marbella, Malaga, Spain

Phone: + 34 952 93 16 09

Fax: + 34 952 90 67 30

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Malta Office: 210/2 Triq Manwell Dimech, Silema, SLM 1050, Malta

Phone: + 356 999 91038

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Compare ALC Health International Health Insurance Quotes


ONC to provide additional funding to accelerate critical access and rural hospitals’ switch to electronic health records

Dr. David Blumenthal, MD, MPP, national coordinator for health information technology in the Office of the National Coordinator for Health Information Technology (ONC) today announced an additional $12 million in new technical support assistance to help critical access hospitals (CAHs) and rural hospitals adopt and become meaningful users of certified health information technology.

Today’s funding announcement will come through ONC’s Regional Extension Center (REC) program to provide a wide range of support services to the 1,777 critical access and rural hospitals in 41 states and the nationwide Indian Country, headquartered in the District of Columbia, to help them qualify for substantial EHR incentive payments from Medicare and Medicaid. This funding is in addition to the $20 million provided to RECs in September 2010 to provide technical assistance to the CAHs and Rural Hospitals. “Critical access and rural hospitals are a vital part of our healthcare system.

Health information technology can offer rural health care providers and their patients resources and expertise that may not be currently available in their communities. We recognize that the transition to electronic health records (EHRs) is a challenge and that rural facilities face even greater challenges to make the transition from paper to electronic records,” Dr. Blumenthal said. “This additional funding recognizes the need to address these challenges and represents another important milestone in our commitment to critical access and rural hospitals throughout the country as they transition to EHRs.”

The new funding is provided under the Health Information Technology Economic and Clinical Health (HITECH) Act, part of the American Recovery and Reinvestment Act of 2009. The HITECH Act created the Medicare and Medicaid EHR incentive programs, which will provide incentive payments to eligible professionals, eligible hospitals, and CAHs that adopt and demonstrate meaningful use of certified EHR technology.

Incentives totaling as much as $27.4 billion over 10 years could be expended under the program, which is administered by the Centers for Medicare & Medicaid Services. In addition, the HITECH Act provided $2 billion through ONC to support technical assistance, training, and demonstration projects to assist in the nation’s transition to EHRs. The additional CAHs and rural hospital funding will be administered through ONC’s Regional Extension Center (REC) program. The RECs are specifically designed to offer a wide range of hands-on technical assistance, guidance, and information on best practices to support and accelerate health care providers’ efforts to become meaningful users of certified EHRs under the Medicare and Medicaid incentives programs. A total of 62 RECs are located throughout the country. This additional funding is being awarded 48 RECs serving CAH and rural hospitals provides in 41 states and the nationwide Indian Country. Serving CAHs and rural hospitals is a priority for the REC program.

The intent of this supplement is to provide additional technical support to critical access and rural hospitals with fewer than 50 beds in selecting and implementing EHR systems primarily within the outpatient setting. The national distribution of RECs make them a particularly effective program to provide community-based hands-on, field support needed to overcome unique barriers that CAHs and rural hospitals may confront as they work to adopt and meaningfully use health IT.

Today’s $12 million round of awards will result in a total of approximately $32 million of funding provided to the RECs to support CAH health IT adoption. The awards announced today available here.

A complete listing of REC grant recipients and additional information about the Health Information Technology Regional Extension Centers may be found at

For information about the Medicare and Medicaid EHR Incentive Programs, see For information about the Recovery Act at HHS, see


CellTrak provides Continuum Care Inc. in the US Virgin Islands with Many Benefits from its Mobile Application Platform

CellTrak provides Continuum Care Inc. in the US Virgin Islands with Many Benefits from its Mobile Application Platform

Continuum Care, Inc. (CCI), Hospice of St. Croix, St. Thomas and St, John, is a Virgin Islands company and is the first hospice in the Virgin Islands. CCI is also the first Medicare certified hospice in the US Virgin Islands.

CCI started on St. Croix in 2000 and expanded services to St. Thomas and St. John in February 2004. Continuum Care Inc. implemented their CellTrak service recently and has it integrated with their clinical software, firstHOSPICE from HEALTHCAREfirst.



CellTrak’s Point of Care Technology Allows Bristol Hospice to Focus on Patient Care, Not Paperwork

CellTrak Technologies and Bristol Hospice’s roll out of the real time point of care solution has provided benefits to everyone who touches the CellTrak service. From the field staff to the schedulers and administrators they all have gained a benefit by knowing that cellular automation at the point of care helps deliver better patient outcomes.


CellTrak Launches New Outcome Based eCare Solution for Nurses

CellTrak Launches New Outcome Based eCare Solution for Nurses

CellTrak Technologies Inc. is pleased to announce the launch of a new Outcome Based eCare solution for nurses, clinicians and other medical professionals. The new application includes initial, reassessment and discharge assessments which enable the capturing of real-time information at the point-of-care.



HTM Speaks with Christie Franklin, CEO at Bristol Hospice

Head quartered in Salt Lake City, UT, Bristol Hospice provides a bridge in the continuum of care delivery system; focusing on the pain and symptom management related to end-of-life needs. With a focus on providing a family centered approach in the delivery of hospice services throughout the communities. Bristol Hospice currently operates in Merced, California, Sacramento, California, Salt Lake City, Utah, Honolulu, Hawaii, and surrounding areas. Additional expansion of operations is planned for in the future as indicated. The following interview was conducted by CellTrak Technologies and Healthcare Technology Magazine, in April 2011 with Ms. Christie Franklin, CEO at Bristol Hospice. The interview was a follow-up to check in and see how things were going.

HTM: Please introduce yourself, your background and your current role within Bristol Hospice:

Hello my name is Christie Franklin RN, BA, CHCE, President and CEO Bristol Hospice.

I have over 25 years Homecare/Hospice Leadership experience. My background includes expertise in operational development of denovo and acquisitions in the homecare and hospice industry. In addition, my experience includes operational development with a focus on quality outcomes and benchmarks. In my career I have had the opportunity to serve on several homecare and hospice national committees and boards such as National Association Homecare and Hospice, National Hospice and Palliative Care Organization, National Quality Forum, HCAP.

HTM: Who is Bristol Hospice and where did it all begin?

Bristol Hospice development began in 2006. Bristol Hospices is a denovo start up company which now operates five locations in California, Utah, Hawaii and Georgia (new start up awaiting CHAP survey). All Bristol Hospice locations are licensed, as per state requirements, Medicare certified and accredited with deemed status thru Community Health Accreditation Program (CHAP).

HTM: What do your clients want, need and desire?

Hospice services in a setting of choice which also meets the needs of the care continuum as indicated. The American market for wireless home-based healthcare applications and services will grow.

HTM: Why did Bristol Hospice become a leader in this area and move forward with CellTrak’s mobile application and platform?

Bristol Hospice’s strategic initiatives focus on the development of wireless home-based health care applications and services to promote efficiency, care coordination, and support to our leadership and care teams.

HTM: How does CellTrak’s mobile technology help the clients and the business needs at Bristol Hospice?

CellTrak provides support for both our care team coordination and scheduling, as well as back office functions such as payroll and billing information. In addition, Cell Trak provides leadership the ability to promote concurrent scheduling and care plan coordination to meet the needs of our patients and families when changes occur. The tight integration of CellTrak with Suncoast Solutions provides the best solution available to agencies today.

HTM: How do you see your business changing or developing in the next 5 years?

Bristol Hospice’s strategic initiatives focus on the use of technology to improve care coordination, support leadership and care teams, provide concurrent data for quality assurance and improvement and promote efficiency which back office functions. These strategic initiatives are the road map for Bristol Hospice. The business changes and developments over the next five years will be focused on quality, care coordination and the increased use of technology to promote these initiatives.

HTM: Explain a typical day in the life of a home care agency using CellTrak technologies:

The use of CellTrak first allows for careplan and schedule updates to occur throughout the day. The CellTrak also provides the agency staff support in reporting visit mileage, time sheet, and documentation daily. The use of CellTrak in both rural and urban markets is an added support for the care team. It particularly supports the team when schedule changes occur during the day to promote coordination in the care delivery.

HTM: Many healthcare technology and IT organizations talk about change management during many new technology rollouts… and how “people”, not “technology”, can be the major reason implementations are unsuccessful or delivered over budget or not on time. How did it all go when Bristol Hospice implemented CellTrak?

The implementation of CellTrak in Bristol Hospice location first began as a pilot project. Immediate and ongoing feedback was positive by all hospice team members involved in the project. The support, education, and tools provided by CellTrak allowed for a very successful implementation. The major reason for the successful implementation was due to the CellTrak product and tools. The implementation was lead by a designated Team focused on the project. In reviewing the successful outcome of the CellTrak implementation, Bristol Hospice leadership was very pleased with the feedback from all team members regarding the easy of CellTrak implementation.

HTM: Explain the hospice market in America, and the core products and services that are in demand from hospice providers today:

The hospice market in America today is focused on the care delivery of patients and families in their setting of choice in both rural and urban markets. This would include patients that may reside in the home or other settings of their choice. Hospice services are delivered by the multidisciplinary team for care and services based on a patient’s individualized plan of care related to end of life.

HTM: How will your business expand in the coming 5 years and will CellTrak play a role in that expansion?

Bristol Hospice anticipates further development to provide hospice services in current and new markets as identified. Over the next five years, our business anticipates further development and focus in the care continuum, quality, and coordination due to health reform. In addition, Bristol Hospice has developed strategic initiatives to focus on supporting new health reform initiatives such as concurrent care models. As Bristol Hospice continues to implement these initiatives CellTrak is an important to our operational model and roll out for services. CellTrak will support the company’s focus on care plan coordination, quality initiatives, back office efficiency for billing and payroll, support to our care teams.

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