Nucleus Independent Living Enables Rapid Response to Care with CellTrak™

New solution platform enables apps that make data actionable.

Nucleus Independent Living a Non-Profit Health Service Provider of Community Support Services, serves the communities of Mississauga, Oakville, South Etobicoke, and 2 Supportive Housing sites in Toronto. Funded by Mississauga Local Health Integration Network and the Ontario Ministry of Health and Long Term Care, Nucleus embraces and has adopted the fundamental concepts of the Independent Living philosophy.

Nucleus was seeking a trusted partner to provide technology that would link resources and real-time alerts while delivering care. The technology needed to allow staff to link back to experts in the office to give rapid response to care issues. The strategy was that the staff in the field would link back to the office to direct them or contact resources to deliver the right care seamlessly with a simple to use mobile application that would work in and out of cellular coverage areas.

Beverley John, CEO/Executive Director, Nucleus Independent Living sat down for a post implementation interview to share her thoughts. "While technologies provide many benefits they can be disruptive in their implementation. Working with the CellTrak team we were able to get up and running with an easy to use solution for the entire Seniors Division care staff. It was important to us to leverage the current investment we have made in technologies that we use and add on new capabilities that would provide actionable data and improved workflow for our care team".

Home and community care is at the forefront of improving the access to healthcare across the care continuum and continues to be a major focus area for growth in staff and focus across healthcare. Homecare services include both medical and skilled nursing services and personal care services; including bathing, condition management, wellness, nutrition, and transportation services. Home health care can also include other services such as medical equipment and supplies, physical therapy and psychological services. The new CellTrak solution provided many benefits for Nucleus including but not limited to the following;

Fully mobilized workforce; Safety for staff; Improved quality; Late visits better managed; No shows are identified and managed immediately; Real two-way communication; Status change- new info can be shared and received in real time; Instant reporting; Increase privacy and security; Timely documentation; Locations and health conditions are kept private and secure; Data mining via portal/pulse: trends can be monitored and addressed promptly.

Nucleus was keen to use the new Alert Driven Management capabilities of CellTrak. This new feature includes the ability to set operational, clinical and systems alerts that improve quality and risk management for clients and staff. Alert driven workflow improves the agency efficiency in care delivery and preventing errors. Agency offices are sent targeted, actionable alerts via email and text to get real time insight into the performance of any visit. If an agency is dealing with underperformance issues or workforce scheduling challenges, alerts are sent to operations as to why this is happening, finance gets alerts on travel time and mileage optimization while systems receives alerts on device usage, data and security.

"Nucleus Independent Living was our initial project with Goldcare as the EMR system. With the integrated solution the new capabilities enable further enhancements in care delivery and quality that the team at Nucleus implemented very efficiently," shared Michael K. Wons, President and CEO of CellTrak Technologies, Inc.

CellTrak offers a family of mobile solutions built on the needs and input from the healthcare continuum. With solutions that start with an easy to use mobile device to empower your workforce to dynamically manage care delivery, care planning/coordination, and care team collaboration. CellTrak includes portal applications that provide real-time visibility and action for your entire care team.

Importantly, CellTrak enables any size agency a custom fit solution to allow more time spent on care and less on paperwork and redundant work. Together, CellTrak and leading Homecare providers across the globe partner to provide safety and better care for those in need.

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Ark Uses CellTrak™ for Comprehensive Assessment at the Point of Care

UK Leader Ensured of Highest Level of Personal Health Information.

London based Ark Homecare offers a continuum of homecare and healthcare services from basic care support in the home to specialized nursing. The peace of mind of their customers and their loved ones is Ark’s highest priority and achieving their mission within a constrained resource environment requires intelligent deployment of technology. Operationally Ark’s goal as a homecare provider is to provide better outcomes more cost effectively for their clients. Achieving these objectives requires improved operational efficiencies without substantial capital investments.

After evaluating market options, Ark selected CellTrak Technologies and Coldharbour systems as their solution partner for their integrated mobile solution at the point of care. By implementing an easy to use clinical assessment on a mobile device, CellTrak transformed how their field staff delivers care and improved compliance to the councils concerned about appropriate payment. Ark recently began using the CellTrak mobile care platform on new Samsung Note 3 devices which transformed their point of care assessment process while allowing for more time for care. Staff can utilize mobile to document care, capture signatures, dictations and photos at the point of care.

Through the CellTrak quality and risk management portal real-time alerts are triggered through the assessment to assess care and direct workflow across the entire organization. “We are able to start initial and follow up assessments at the point of care. We are also printing completed and easy to read assessments for the clients to leave at their home.

Signature capture features are being used to sign electronically and streamline the completed visit process.” Tracey Rodaway, Finance and IT Lead for Ark Healthcare To maintain and support their mission Ark chose CellTrak to automate their full clinical assessment process. Once a multi paper based assessment process is now accessed in one easy to use app on the mobile device.

The paper form is now a fully automated interactive tool, accessible anytime. Leveraging technology facilitates auto population, prompting and providing guidance in completing assessments, allowing for more person to person time with the client. The full clinical assessment includes client data, environment and risks associated with a client. Assessments are broken into 23 sections, for example, but not limited to medication risk, personal and contact details, and environment.

Ark is currently using Coldharbour to obtain the episode of care needed for each client. When they needed an easy way to capture data at the point of care and feed into their Coldharbour system, they felt mobile would be the best. CellTrak was able to deploy their HealthLink Integration Manager interface to create a real-time bridge into the Coldharbour system to the home of where care is provided. HealthLink provides the glue that connects multiple information sources, point of care devices and health information exchange partners.

“The interface development between CellTrak and the Coldharbour application is unique. This was a cornerstone requirement from the outset to allow our corporate clients a seamless interface from both applications capable of handling and verifying the volumes of data our largest clients generate. The culmination of the systems provides a genuine best of breed solution that has proven to be highly scalable and feature rich in the provision of mobile point of care solutions, “shared Mike Moreton, Sales Director for Coldharbour Systems.

Ms. Rodaway, added “The integration between CellTrak and Coldharbour allows for our schedules to be updated in real-time on staffs mobile devices. This feature allowed staff more time for visits and providing even more care for the clients. This feature allowed for an immediate response and coordination of staff to locations. We were excited and ready to get CellTrak and Coldharbour working together for a complete visit record.”

Assessors at Ark start the care delivery process by evaluating each client and creating the client specific plan of care. A carer is then dispatched to follow the care plan for the client in need. CellTrak quality and risk management portal supports assessors in ensuring safe quality of care as well as supporting staff in the client’s home. Portals identify variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions.

Receiving actionable data from the home in real-time is key to reducing emergency room visits and avoidable hospital readmissions for high-risk population of seniors and individuals with acute and chronic illness. Compliance can be easily demonstrated to their councils to show care services were delivered at a specific time, in that home, for that client. CellTrak facilitates positive and improved outcomes from operations, carers and most importantly, their clients.

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Tech-Savvy Seniors Seek Digital Tools to Manage Health

With an estimated 3.5 million U.S. citizens a year expected to reach 65 years-old through 20231, there is more focus on the growing number of tech-savvy seniors (57 percent) who are seeking digital options for managing their health services remotely, according to a new Accenture (NYSE:ACN) survey.

Although many seniors want access to healthcare technology, such as virtual physician consultations (42 percent) and self-serve tools (62 percent) like online appointment scheduling, research shows only a third of healthcare providers currently offer such capabilities.

The growing population of seniors are active online users, as documented by the Pew Internet & American Life Project that shows Internet use between 2000 to 2012 tripled for those 65 and older and doubled among those 50-64 years-old. Accenture’s analysis shows at least three-fourths of Medicare recipients access the Internet, at least once a day, for email (91 percent) or to conduct online searches (73 percent) and a third access social media sites, such as Facebook, at least once a week.

“Just as seniors are turning to the Internet for banking, shopping, entertainment and communications, they also expect to handle certain aspects of their healthcare services online,” said Jill Dailey, managing director of payer strategy, Accenture Health. “What this means for providers and health plans is that they’ll need to expand their digital options if they want to attract older patients and help them track and manage their care outside their doctor’s office.”

Two-thirds of seniors (67 percent) surveyed say that access to their health information is important, but only 28 percent currently have full access to their electronic health records. Similarly, 70 percent of those surveyed believe it’s important to be able to request prescription refills electronically, but, fewer than half (46 percent) say they can do so today. And, the majority (58 percent) want to be able to email healthcare providers, but only 15 percent say they currently have that capability.

“As the digitally engaged senior patient population continues to grow, healthcare systems need to consider the role the Internet can play in making healthcare more convenient for patients of all ages at every touch point,” Dailey added.

1 U.S. Census Bureau: 2011 Estimate of Older Population in the United States, November 2012.

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Charlotte Area Hospice Uses Technology to Improve Patient Care

Catawba Regional Hospice's 200 employees are committed to providing top-notch care to the seriously ill in need of palliative care.

With a 34-year history serving patients in the communities of Newton and Hickory, N.C., the facility has turned to technology to improve operations. Catawba Regional Hospice recently began using Android-based CellTrak devices and mobile-Internet enabling air cards to automate workflow and reduce costs. Daily rounds for nurses are comprised of visiting patients at their homes, and CellTrak has simplified each nurse's routine. CellTrak automatically records mileage and provides a comprehensive report complete with driving directions sent to the nurse's smartphone. The device also relays patient status and records back to headquarters over Verizon's 4G LTE wireless network.

"With new technology, our clinical staff now spend more time with patients and their families instead of filling out paper reports," said Tammy Jensen, finance director for Catawba Regional Hospice. "The result has been improved operational efficiencies that translate into reduced costs. We've already seen a $70,000 per year savings since adopting CellTrak and other Verizon Wireless devices."

The hospice's nursing team is now able to visit 90 additional patients each week. Jensen says, "Since our high-tech makeover, our patients and their families report being more satisfied with the level of care they receive. Verizon helped craft a way for our company to become better at what we do, and we're grateful for that."

Catawba Regional Hospice recently was named a winner of the 2013 Wireless Technology Innovation Awards - a competition for small and mid-sized businesses - and awarded a $10,000 grand prize for using technology in an innovative way.

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Mobile Solution Product Family Offers Hospice Leader Choice

Hospice by the Bay Completes Implementation of CellTrak TimeManager™ for Nursing Staff.

Hospice by the Bay focuses on dignity, comfort and quality of life. As the second oldest hospice in the United States, they have the knowledge and expertise to guide and support you. With a specially trained team they offer personalized care wherever someone may call home. Focused on helping patients and families prepare and cope physically, emotionally and spiritually. Hospice by the Bay also provides additional services to the community, including grief counseling and training in end-of-life care. The overall goal of hospice care during a terminal illness is compassionate care and comfort rather than a cure. Managing this crucial point in a person’s life relies heavily on creating a seamless communication, a seamless delivery of service, and a seamless engagement and comfort of the patient.

To easily meet those goals and manage patient care, it was essential to utilize a simple to use and simple to deploy mobile healthcare technology. With a dedicated focus to maximize information exchange among different care providers enabled with successful collaboration and outcomes, CellTrak offered Hospice by The Bay a mobile technology solution product family. Hospice by the Bay first implemented VisitManager for their aides to capture data and the point of care and interface back into the electronic medical record (EMR) provider, Suncoast Solutions. The CellTrak VisitManager seamlessly interfaces to the system and allowed for aides to access schedules and care plans. Recently, they found another need for their nurses to have better accountability and safety, eliminate paper work, and reduce mileage reimbursement all while using a cost effective solution. For the need they had, laptops were a costly expense. Hospice by the Bay chose TimeManager, a CellTrak solution for time and attendance.

Alex Liang, Network Systems Administrator at Hospice by the Bay, commented, “CellTrak provided a perfect solution for our HHA’s and it has been very easy to work for the past few years. We have seen many improved outcomes with the use of VisitManager with access to care plans and scheduling. When we needed a solution for our nurses we turned to CellTrak for a cost-effective mobile solution. Mileage is now reported accurately and with minimal effort by the field staff so that they can concentrate on patient care and not calculate how far they have driven for each visit.”

Liang added, “The best thing was that we could use a trusted solution for multiple disciplines. Since CellTrak offered multiple solutions we were able choose a solution based on need and by discipline. There are not any other options like this in the market to fit our needs”

Denis Viscek, CFO added, “We are very happy with our implementation and execution in the field with TimeManager for our nurses in addition to our aides using VisitManager. The technology solution is helping improve operational processes and assisting in improving patient outcomes by allowing the nurses to focus on patient care while the application is working for them in real-time on their mobile device.”

At Hospice by the Bay, they are dedicated to helping meet goals about what’s important to your well-being during this time. They talk honestly with you and your family so they can guide you. Your personal physician is their partner in the management of your care to ensure the highest quality of life possible. Patients and their families frequently tell Hospice by The Bay they wish they had called earlier, so they could have benefited that much longer from their personalized care. Patients do get the most benefit from hospice support when care begins earlier in their illness.

Michael K. Wons, President and CEO of CellTrak Technologies added, “It has been a pleasure working with the team at Hospice of the Bay. We are incredibly pleased to help with improving their electronic documentation and bettering staff accountability. The solution has been designed to be cost effective and to meet the needs of the different disciplines that help deliver home and personal care services."

In addition to the GPS features that keep workers safe, integrated visit verification and automated mileage tracking and expense calculations streamline administrative workflow saving time and increasing accuracy of results. Real-time access to data collection and documentation allow for better patient outcomes all from an easy to use solution running on a mobile device. The CellTrak Portal provides supervisors and managers with a real-time view of the organization; enabling data-driven quality measures, visit compliance and staff performance management.

About Hospice by the Bay: Hospice by the Bay is a non-profit, 501(c)(3), caring for patients, families and the community in Marin, San Francisco, San Mateo and Sonoma counties. Licensed by the State of California, Hospice by the Bay is certified by Medicare and Medi-Cal. Both Hospice by the Bay® and Hospice of Marin® are registered trademarks of Hospice by the Bay.

For more information please visit: www.hospicebythebay.org

About CellTrak Technologies: CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak. For more information please visit: www.celltrak.com

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Yarmouth Argyle Leverages Mobile Application Platform to Support Rapid Growth

Yarmouth Argyle Leverages Mobile Application Platform to Support Rapid Growth

  • Nova Scotia Home Health Leader Increases Direct Care with Mobile Technology Solution from CellTrak™.

Yarmouth Argyle Home Support Services (YAHSS) is a non-profit service provider funded by the Nova Scotia Department of Health & Wellness, serving people who need ongoing care outside of hospital, either on a long-term or short-term basis. The talented and caring team at YAHSS cares for an average daily census of approximately 300 clients and completes approximately 60,000 visits to their clients each year.

The goal of YAHSS is to support clients in their own homes to maintain their independence as long as possible. YAHSS has been rapidly expanding their agency to address the growing demand for their services. Management has been steadfast in growing direct client care, with little increase in administration or overhead. Importantly, YAHSS needed immediate access to data on an easy to use and cost effective mobile platform to provide security and real-time communications for YAHSS’s Continuing Care Assistants that could interface with their own homegrown EMR system. YAHSS selected the CellTrak VisitManager™ solution with its real-time GPS -location services, and also found the added benefits of administrative efficiency through the elimination of paper-based schedules, time sheets and expense reporting.

Jan Morrow, retiring Executive Director commented, “Our staff work extremely hard and have become an essential part of so many lives as we assist our clients in their homes. YAHSS is pleased in the results they have already seen with the use of CellTrak. We have new tools that give us access to improved data and real-time insight for the safety and security of our staff. Having real-time data has improved productivity and patient outcomes. Electronic documentation has sufficiently increased efficiency and workflow. Working on a mobile platform has kept us connected within our rapidly growing organization”

Heather MacDonald, incoming Executive Director, commented, “Though we expected to see a degree of improved efficiencies in our procedures, we did NOT anticipate that it would eliminate 60% of our first-level workload assignments tech work. This is the level at which scheduling can easily become buried and we need to “talk schedulers off the ledge”! We have established a number of procedural steps, and while working with our own IT supports as well as those from CellTrak, our data sorting capability has now become much more user-friendly as a working tool. We’re further looking to be able to use these tools more effectively in our monthly reporting and data management.”

MacDonald added, “The Agency has needed this savings in paid time for more sophisticated data work, though now it means we won’t need to increase our FTE’s for tech proportionately to our workload increase. This will allow the Agency to look at much needed RN support with the increased volume of service authorizations being received. We attribute this “miracle” to CellTrak!”

Michael K. Wons , President and CEO of CellTrak shared “YAHSS have shown themselves to be a caring and thoughtful organization putting their people first,” Wons added, “we are pleased to be working with YAHSS staff to improve lone worker safety and provide mobile access to real-time scheduling, client information and electronic care documentation using BlackBerry smart phones across Nova Scotia.” CellTrak is the industry leader in mobile applications for home healthcare workers providing a full suite of workforce management capabilities.

In addition to the GPS features that keep workers safe, integrated visit verification and automated mileage tracking and expense calculations streamline administrative workflow saving time and increasing accuracy of results. Real-time access to data collection and documentation allow for better patient outcomes all from an easy to use solution running on a mobile device. The CellTrak Portal provides supervisors and managers with a real-time view of the organization; enabling data-driven quality measures, visit compliance and staff performance management.

About Yarmouth Argyle Home Support Services

The mandate of the Yarmouth Argyle Home Support Services Committee is to deal with any concerns that arise within and concerning Yarmouth Argyle Home Support Services (YAHSS) and to ensure that YAHSS is equipped with the necessary resources to provide the following support services to the residents of the Town of Yarmouth and the Municipalities of Yarmouth and Argyle; Personal Care, Meal Preparation, Light Housekeeping, Sometimes Errands, Respite Visits, Palliative Care in clients’ homes. The goal of YAHSS is to support clients in their own homes to maintain their independence as long as possible.

About CellTrak Technologies

CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end scheduling, billing, clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak. For more information please visit: www.celltrak.com

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Ambercare Uses Mobile Healthcare Solution for Documentation at the Point of Care

Ambercare Uses Mobile Healthcare Solution for Documentation at the Point of Care

Home Health and Hospice care leader uses CellTrak VisitManager™ technology across entire organization to better patient immediate needs.

Ambercare is unique. Founded by Michael and Mary Merrell over 15 years ago, Ambercare is now employee-owned, so every patient is cared for by an owner. That is only one reason why the “Ambercare Standard of Care” is far superior to other home care providers. Because we embrace a holistic model of care delivery, patients can count on fully coordinated services with a single call. Their “bridge” model is designed to provide maximum flexibility to accommodate the shifting needs our patients may incur.

Ambercare elevates home health care standards. Their caregivers don’t merely do their job; they fulfill a personal mission, treating each patient and family member as their own. You rarely hear someone who is sick, plead to stay in the hospital. Regardless of condition, anyone would rather be home, in their own bed, in their own surroundings, and with the company of family and friends. But return to home requires careful attention and exacting care in order to ensure excellent patient recovery which is where Ambercare excels.

Ambercare has been using Suncoast Solutions as their electronic health record (EHR) for several years. CellTrak has offered a seamless integration with Suncoast enabling Ambercare to simplify and lower mileage reimbursement, obtain better staff accountability and ensure safety of staff. CellTrak was originally implemented for their home health aides but has now successfully rolled out to their field coordinators and also clinical liaisons. For the mobile field staff, CellTrak was able to offer them a very important option; choice. Ambercare decided to implement Blackberry and iPhone for their point of care devices.

Michael Merrell, COO at Ambercare commented, “When choosing CellTrak we were very happy to be offered a choice when selecting a cost effective device. As we have different departments on different devices we were able to select multiple devices according to the department using them” Mr. Merrel added, “We are successfully running visits, utilizing our staffs time better all while documenting at the point of care. We have embraced this technology to better utilize resources and serve our patients to accommodate their ever-changing needs. ”

At Ambercare, they stress comfort and quality of life at every stage of one’s time with us. When life is limited to days, weeks or months, rather than years, it takes a special person to know how to best help a patient as well as family and friends make that time as comfortable and meaningful as possible. Ambercare Hospice caregivers are highly skilled and expertly trained in dealing with the challenges that end-of-life presents. They whole-heartedly provide their patients and their loved ones with empathy, support and compassion every step of the way.

Michael K. Wons, President and CEO of CellTrak Technologies added, “Ambercare has been a pleasure to work with. They have truly embraced all aspects of our technology and have utilized this among multiple disciplines across their organization.” Wons added “This technology adaptation sets them apart and derives from their values of experiencing the Ambercare Standard of Care. We look forward to future expansions together in our partnership” In addition to the integrated visit verification features of the solution, the GPS features available as part of CellTrak takes the guess work out of calculating mileage. GPS tracks the mileage to and from each patient’s home and immediately stores it in the system. It also gives staff members the ability to get directions from wherever they are to a patient’s home.

About Ambercare

Ambercare provides a full range of care and services including: home health care, hospice, personal care services, physical, occupational and respiratory therapy, and medical equipment & supplies to best meet the needs of patients and their families. Currently Ambercare serves many communities in New Mexico from Las Cruces to Las Vegas. Because nobody deserves less than Ambercare, when the need arises we will offer our services to additional communities, but only at a place that will never compromise our highest standards of care and service. For more information, visit www.ambercare.com

About CellTrak Technologies

CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak. For more information please visit: www.celltrak.com

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Wireless Health Market to Reach $38.51 Billion by 2016

Wireless Health Market to Reach $38.51 Billion by 2016

The report “Wireless Health Market (WLAN, WMAN, WPAN, Sensors, Smartphone, Tablet, PC, Mobile APPS) - Global Trends, Opportunities, Competitive Landscape and Forecasts Till 2016” as the name suggests, analyzes and studies the major market drivers, restraints, and opportunities in North America (U.S. and Canada), Europe (U.K., Germany, France, Italy, Spain, ROE), APAC (China, Japan, India, South Korea, Australia) and Rest of the World.

Wireless health comprises of advanced sensor technologies, wireless communications, and information technologies which aims at providing a better healthcare delivery. With affordable wireless information and communication technology and availability of inexpensive wireless-based laptops, portables and CD-ROM-based problem resolution and diagnostic technology, the value of wireless technology is clearly seen in improving service productivity, efficiency and profitability.

Though healthcare organizations have been slow to embrace wireless technology, more and more organizations are finding that they can save money and improve care with this technology, and as it eliminates the need for wired connections, it increases mobility of the patients and healthcare professionals, invariably improving treatment outcomes. The global wireless health market is estimated to grow at a CAGR of 19.43% during the study period (2011-2016). In this report, the wireless health market is segmented on the basis of wireless technologies, handheld devices and mobile apps across their applications in healthcare amenities (hospitals, nursing homes), pharmaceuticals, medical and diagnostic laboratories, home care, telehealth and by physicians through various geographies.

North America led the global wireless health market with around 45% share in 2011; rising cost of healthcare and increasing demand for better healthcare services has lead to the adoption of advanced wireless solutions. In addition, American Recovery and Reinvestment Act and U.S. healthcare reforms are boosting the adoption of healthcare IT systems.

The U.S. captures the largest market share of North America, and shows a remarkable growth opportunity. The second largest market is Europe, and Asia-Pacific is the fastest growing region with China capturing the largest market share of APAC region. Buy a copy of this report @: http://www.marketsandmarkets.com/Purchase/purchase_report1.asp?id=551

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Leading Hospice can Picture Better Patient Outcomes with Secure Photo Application

Leading Hospice can Picture Better Patient Outcomes with Secure Photo Application

  • Cross Timbers Hospice uses Secured Photo Capture from CellTrak Technologies for Improving Patient Care and Service Delivery.

It is the mission of Cross Timbers Hospice to provide quality hospice services that give those with terminal illnesses and their families the opportunity to live each day to the fullest, with choices and dignity. They are dedicated to improving the health and well-being of people who have long-term or advanced illness, whether they live alone, or with family or in a facility. The heart of Cross Timbers Hospice is the clinical team who provides and helps with the care people need. Cross Timbers Hospice is more than just a trusted name in their community, they are people who care and are dedicated to assisting patients in receiving the care they deserve.

Hospice is a special approach to care which combines medical expertise and compassion for those suffering with a life limiting illness. Cross Timbers Hospice focuses on a quality of life. To further their passion for patient care they implemented CellTrak Technologies latest feature, secured photo capture. This new feature allows photo capture at the point-of-care in a HIPAA secured fashion similar to secure messaging within its mobile application. The photo capture is useful along with GPS and electronic signature capture to prove a visit occurred as specified in the patients care plan and can be audited via the visit system of record from CellTrak.

Cross Timbers Hospice is about providing comfort, easing pain, listening, or sharing a smile. Their hospice affirms life and does not hasten the end of life. Cross Timbers Hospice decided to implement a mobile technology for real-time data, lowered mileage reimbursement and automation of care plans. Complete automation is fulfilled with an interface into their current EMR, which is Suncoast Solutions. The new feature is currently deployed to field staff for real time monitoring. Cross Timbers Hospice chose to use the latest Samsung Android devices running on the AT&T network.

Rachel Currier, HR Director, commented, “The photos we have captured of wounds were very eye opening to our nursing staff. Most times our CNA’s are first in the field to see what is happening with patient care and having the ability to send these to deploy more care will ultimately enhance patient care experience and pro-actively comfort patients in this very delicate time.”

“The new photo capture feature in the CellTrak solution has assisted with improving overall operational and occupational health and safety outcomes for enhanced patient care and service delivery,” shared Mark Dodge, Executive Director “The easy to use feature is secure, accurate and compliant. Since we can access the photos in the VisitManager portal, we are able to view the photos in the office in real-time and have the GPS evidence to assure our staff is safe and that patient care progressions are tracked and in some cases, alert other disciplines for timely interventions.”

This new feature allows multiple photos to be captured and the photos to reside only within the secured app and not on the device in the photo gallery. The photo as it is captured is date and time stamped along with the specific GPS quadrants of where the photo was taken. When visit notes are printed by the home healthcare agency the photos along with signature can also be included in the visit management report. In addition the photos tied to a specific visit are accessible via the VisitManager Portal. When medical treatments cannot cure an illness, Cross Timbers Hospice may be needed. A patient may be eligible for the benefits of Cross Timbers Hospice services when he or she has a life-limiting illness with a prognosis of six months or less, as determined by a physician. When the goal of treatment has changed from curative or aggressive care, to comfort care Cross Timbers Hospice will be there.

Michael K. Wons, President and CEO of CellTrak Technologies added, “This first of its kind feature for the home healthcare and hospice industry is making quite an impact. We developed this feature based on agency needs. Due to the increase of compliance issues and fraudulent activity, we needed to provide a cost effective and compliant solution that provides accountability, clinical features and real-time indisputable GPS evidence of care. Working with Cross Timbers Hospice, one of the first in the industry to use a secure application, has been a pleasure and we strive to continue to improve outcomes together.”

CellTrak solution offerings have gone beyond mobile and with a deep focus on removing fraud and increasing compliance. CellTrak has become the complete visit system of record. Photo capture, secured messaging and signature capture at the point of care to complete your visits without paper and can be interfaced into any of clinical, scheduling, billing and payroll partner systems and can also be interfaced into agency custom developed systems.

About Cross Timbers Hospice

We are dedicated to improving the health and well-being of people who have long-term or advanced illness, whether they live alone, or with family or in a facility. The heart of Cross Timbers Hospice is the clinical team who provides and helps with the care you need. Cross Timbers Hospice is more than just a trusted name in our community. We're people who care, dedicated to helping you get the health care you deserve. For more information please visit: www.crosstimbershospice.org

About CellTrak Technologies

CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak.

For more information please visit: www.celltrak.com

Leading Hospice can Picture Better Patient Outcomes with Secure Photo Application

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CellTrak and C3 Advisors Launch New Operations Efficiency Offerings for Homecare

CellTrak and C3 Advisors Launch New Operations Efficiency Offerings for Homecare

  • Partnership Brings Added Value to Industry in Reduction of Compliance Risks

CellTrak Technologies Inc., the leading provider of mobile solutions for home care, hospice and private duty, announced today that they have executed a new strategic partnership agreement with C3 Advisors, LLC. C3 Advisors provides strategic business process solutions that emphasize convergence among operations, finance and human resources for maximum productivity, risk reduction and optimal profitability. With the combined knowledge of process challenges facing home care, private duty, community care, personal care and hospice throughout the US, Canada and the UK, the CellTrak and C3 partnership delivers a unique opportunity for providers to more effectively utilize your available resources. The partnership offers solutions that will improve operational productivity and achieve lasting efficiency gains and cost reductions for existing or prospective CellTrak customers.

Sharon Harder, President of C3 Advisors commented, “We are very excited about this opportunity to partner with CellTrak, the recognized industry leader in providing effective integrated, mobile solutions for global home care providers. Through process improvement and technology implementation, C3 Advisors and CellTrak will be able to work together with our clients to improve patient care, operational savings and reduction of compliance risk.”

C3 has developed a philosophy rooted in their belief that financial management and human resources are interdependent functions that must operate in tandem to deliver the highest level of productivity, profitability and longevity. They deliver results on their beliefs by providing affordable solutions to help small businesses overcome the challenges associated with achieving long-term business success.

“This partnership is another step toward enabling improved patient engagement through the use of mobile technology. C3 Advisors brings significant operational efficiency expertise to the table to help improve outcomes at the point of care.” added Michael K. Wons, President and CEO of CellTrak Technologies, Inc.

CellTrak solutions are used by thousands of agency offices to support the delivery of care services. All products are agency configurable, secure, and compliant. Interdisciplinary care teams are empowered to communicate directly and deliver information securely and effortlessly. Together we strive for organizations to embrace technology to reduce their operational costs while improving productivity, enhance field staff safety, and increase compliance. Our overall objective is found within the industry, improving overall outcomes.

LEARN MORE NOW: http://www.celltrak.com/wp-content/uploads/2013/07/C3_CellTrak_OperationalConsultingServices.pdf

About C3 Advisors

C3 Advisors, LLC provides expert solutions guided by the conviction that the most successful healthcare service providers build value through proactive management of operations, effective financial management and adoption of strategic human resource programs designed to increase productivity and profitability. C3 focuses on delivery of high quality, affordable services to its clients. The C3 team has deep, rich and relevant expertise in home healthcare services that encompass the work of Medicare certified agencies, private duty providers, community care providers and hospice. For more information please visit: www.c3advisors.com

About CellTrak Technologies

CellTrak Technologies, Inc. is the leading provider of integrated mobile solutions for the home healthcare, hospice, and private duty markets. Our patented software-as-a-service solutions run on GPS-enabled mobile devices via a homecare technology platform which automates workflow and reduces cost. Data is transmitted wirelessly via our secure cloud based services making the data available real time where instantaneous integration is provided to the back-end clinical systems and the payer networks. Healthcare Workers across the United States, Canada and the United Kingdom deliver millions of successful visits every month via CellTrak. For more information please visit: www.celltrak.com

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